Regional Training Lead

About this role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Quality

Job Sub Function: Quality Training

Job Category: Non-Standard

All Job Posting Locations: New Brunswick, New Jersey, United States of America

Job Description: Johnson & Johnson MedTech, a member of Johnson & Johnson's Family of Companies, is currently recruiting for a Regional Training Lead to be located in our New Brunswick, NJ location.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/ ( https://www.jnj.com/ ).

Are you interested in joining a diverse team delivering outstanding results to our customers? Apply now for this exciting opportunity! The Regional training lead will be a part of the MT SC Digital Transformation organization, a multi-year global business transformation initiative that will modernize our digital core capabilities by harmonizing our disparate ecosystem of 40+ major global MT ERP systems, standardizing our core business processes and products and enabling our integrated data strategy through a SAP S/4 HANA. 

This position will work within the Business Adoption team and have responsibility for ensuring all training activities are driven to successful conclusion with the ultimate aim being an engaged and business ready end user population. This will encompass training strategy, needs analysis and content creation alongside our business partners who are driving the global template. The role will also be accountable for the monitoring of the technical personas designed and built by security, overseeing the instructor led training sessions and ensuring a compliant approach towards access management. In addition the role will be expected to work very closely with our Spectrum learning platform team. 

This individual will report into the Business Adoption lead and will have the opportunity to interact with functional workstreams, business leaders, external experts and the Project Management team to integrate, operate and fully implement a cohesive training plan. As part of the training team they will play a vital role in the overall delivery of all aspects of organizational change readiness, stakeholder engagement, business adoption, communications, business security, and training, and be passionate about ensuring a successful implementation. 

This role requires strong knowledge of supply chain processes, compliance requirements and an innovative and creative approach to training teams. It will require an outward facing focus to bring all the stakeholders along on the training needs at the time of a large ERP change. This role requires the ability to drive a structured approach, to key deadlines while to drive consensus across multiple parties with conflicting views, to champion a training solution that engages and excites the end user community.  The ideal candidate will be forward-thinking and able to proactively identify risks and weigh resulting impacts.     Key Role Responsibilities  

Coordinating the Global Persona requirements for the relevant deployment   • Work with the security team to gather the persona designs and requirements, validate with the process leads working within the global model while understanding local variation needs.  

• Ensure the successful execution of the testing phases (UAT & BST) by timely submission of key information (users lists etc) 

• Agreeing role/ persona based training curriculums in line with global requirements, ensuring these are fully and accurately reflected in our LMS system Spectrum 

• Ensure end users are accurately represented and mapped to roles/ personas that ensure full functional access at go live 

Coordinating and overseeing the training content and delivery for the EMEA waves   • Working closely with the global template training material, ensuring that the global standard for content is met and maintained whilst ensuring and local training needs are accounted for. 

• Working with the Training Analysts to ensure that the schedule is created for the end user training sessions and overseeing and reporting the completion numbers to allow compliant access  

• Support go live and hypercare of the project deployment phase by ensuring flexible and reactive  upskilling or access needs post go live 

Supporting and living into the global template   • This role will paly a key part in supporting the deployment of the global template in a sustainable efficient and repeatable way 

• Collect feedback post-implementation to evaluate process adoption, identify improvement opportunities, and drive continuous improvement initiatives. 

Technical Skills   • Proven leadership experience in driving  structured but end user focused training delivery. 

• Strong stakeholder management skills, with the ability to work acros

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