REDCap - Applications Systems Administrator - Health Department

About this role

Job Description Summary Department - Health Job Description Job Type: Classified

Job Classification: 5396 - Applications Systems Administrator

Salary Grade: 13

Pay Range Hiring Range: $62,337 - $74,796 Annually  Pay Range: $62,337 - $87,276 Annually 

Range Explanation:

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

• Pay Range is the entire compensation range for the position.

THIS IS A GRANT-FUNDED POSITION ENDING NOVEMBER 2027.

This is an in-office position located in Tucson, AZ, and cannot be remote. The  Health Department  is unable to provide visa sponsorship for this position.

Join a mission-driven team shaping the future of public health in Pima County. As the Applications Systems Administrator - REDCap ( Research Electronic Data Capture) , you’ll lead meaningful programs, strengthen community partnerships, and help drive data‑informed decisions that improve the health and well-being of everyone, everywhere, every day.

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Analyzes, documents, supports, tests and maintains computer application systems for Pima County departments and elected officials;

• Utilizes advanced subject matter expertise and advanced system knowledge to provide support to end users of computer applications systems in Pima County departments and elected officials;

• Provides general support for personal computers, Wi-Fi, Audio/visual systems and telephones, and acts as a point of escalation to technical teams (e.g., ITD) for issues than cannot be remediated onsite;

• Performs complex troubleshooting involving multiple systems and/or computer infrastructure services and serves as liaison to technical teams (e.g., ITD) for communicating issues, ordering equipment and troubleshooting problems;

• Analyzes department workflows and processes and provides recommendations as to how systems can aid efficiency or effectiveness of department operations;

• Maintains a knowledgebase of workflows, operational capabilities, system capabilities and training needs and materials in support of departmental operations;

• Performs database queries, data mining, report generation and/or visualizations using departmental data, including cross-departmental collaborative efforts, as required;

• Provides content management of department or elected official websites;

• May lead teams or direct the activities of junior staff in a non-supervisory role;

• Responsible for other duties as assigned in support of the overall goals and functions of both the Department and Pima County.

Minimum Qualifications:

Four (4) years of experience in computer application system support, business process analysis or computer hardware, software or database development, maintenance, or testing.

(Relevant education from an accredited college or university may be substituted.)

OR:

Two years of experience in a Pima County Applications Systems Technician or related classification as determined by the department head at the time of recruitment.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.     Preferred Qualifications : (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Master’s degree in public health, Informatics, IT or related field.

• Minimum three (3) years of REDCap experience in a public health, research or university setting.

• Experience providing REDCap training to staff members.

• Experience with/knowledge of REDCap including complex logic design, automated workflows, and data architecture management such as longitudinal and repeating instruments, data access groups, and external integrations.

Selection Procedure:   Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.    

Supplemental Information:  

Licenses and Certificates :  Valid driver license is required at time of application.  Valid  AZ  driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.

Special Notice Items : The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior crimi

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