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Receptionist - Westrock Orthodontics
Rock Dental Brands
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About this role
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. As a dental clinic receptionist your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized.
A few specific duties: • Patient scheduling and confirmation
• Dental health records
• Maintaining patient accounts
• Insurance eligibility
• Direct customer service
• General housekeeping and maintain office stock levels as needed.
• This role is part of our travel team that supports our clinics in Batesville and Highland, AR
Skills • Excellent verbal and written communication skills
• Extensive organization skills and attention to detail
• Bilingual Spanish preferred
• Ability to multi-task and manage time efficiently.
• Accept constructive feedback
• Conflict resolution and problem-solving and team player
Qualifications: • High school diploma
• 2 years of office experience desired
• Legible handwriting
• Basic Computer skills
Qualities We Look For: Someone with exceptional customer service skills, computer literacy, ability to work independently and anticipate team and doctor needs. And, someone who is genuinely nice, kind, and respectful to fellow team members, patients, and the doctor. If you offer all this and more, then we would love to meet you.
Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following: Professional Support: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients. Support your Health & Well-being: Flexible health and insurance options. Life Balance: Paid time off and holiday pay. Planning for the future: Plan for the future with an industry-leading 401K retirement plan with matching company contributions.
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