Receptionist, Temporary Part Time

About this role

WHO WE ARE

Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul.

We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The Pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional & personal wellbeing and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past seven years in a row.

We have offices in the US, London and Germany. Our client roster includes U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Herschend Family Entertainment, Zalando, Edible Arrangements, Citizens Bank, and more.

YOUR ROLE

We’re hiring a temporary, part-time Receptionist to work two days a week (Tuesday and Thursday 9-6p), at our New York office. This role is temporary and runs through 12/31.

The Receptionist is someone who is energetic, upbeat, and genuinely enjoys making people feel welcome. As the first point of contact for our clients, partners, candidates, and Crossmedians, this person plays an important role in creating a positive first impression and contributing to the overall vibe of our office.

The ideal candidate is polished, proactive, dependable, and hands-on. They take pride in their work, have a strong sense of ownership, and are the kind of person who notices what needs to be done and jumps in without being asked. They bring a positive attitude to both the big and small tasks that keep our office running smoothly. Sense of humor and love of music (as the de facto office DJ) a plus.

This position is part of the Operations team and also assists with general office operations and agency programming. We’re looking for someone who is happy to pitch in, enjoys working with people, and takes pride in helping create a welcoming, well-organized, and lively office environment.

Responsibilities

• Be a Crossmedia brand champion, ensuring everyone entering our office has a welcoming and positive experience

• Register, greet, and direct guests, partners, and new Crossmedians

• Screen phone calls and manage incoming and outgoing mail and packages

• Assist with internal and external client meetings and events, including room setup, assisting with configuring layouts, execution, and clean-up

• Support company cultural initiatives, including Burgerdays and monthly coffee hours in reception — barista skills are a plus!

• Help maintain a polished and presentable office, including tidying kitchen and open office areas, loading/unloading dishwashers, straightening conference rooms, and supporting general office organization

• Restock office supplies, snacks, beverages, kitchen, and bathroom supplies

• Assist with maintaining centralized office and operational information, including furniture and office supply inventory

• Be proactive and willing to pitch in wherever needed to support the Operations team and the overall office experience

• Work collaboratively and support Operations initiatives and company-wide activities

What We’re Looking For

• Personable, approachable, and service-minded, with a natural ability to make people feel comfortable and welcome

• Strong work ethic and a “roll-up-your-sleeves” mentality — someone who takes initiative and is always looking to make things better

• Collaborative, resourceful, and dependable

• Excellent listener with strong verbal and written communication skills

• Detail-oriented, organized with ability to multitask, prioritize and follow through

• Hospitality, retail, or office-related experience; front desk experience preferred

• Fluent in Microsoft Office for Mac (Outlook, Excel, Word, PowerPoint)

• Able to lift up to 25 lbs.

The part time temporary role requires working ONSITE at your NY office Tuesday and Thursday (9-6pm). This part time role is temporary through December.

Salary - hourly rate of 25.00 per hour (not benefits eligible). Approximately 16-18 hours a week with flexibility to add hours if needed.

CROSSMEDIA BENEFITS

Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including:

• Flexibility to work in hybrid manner with in-office and work from home options (depending on role).

• Open/Flexible PTO/Annual leave with US & UK specific policies

• Sponsored healthcare options and agency-wide physical & mental health support

• 401k with company match (USA), and generous Pension (UK)

• Paid sabbatical at significant milestone anniversaries

• Generous paid parental leave policy

• Life milestone recognition & support

• The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)

• Cell phone/tech reimbursement

• Student Loan payment plan (US)

• Tuition reimbursement

• Learning & Development and training programs

• And burgers – lots and lots of burgers

COMMITMENT TO DIVERSITY AND INCLUSION

Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost o

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