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Receptionist

Patientfirst

Glen Allen, VA | Virginia, USonsite

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About this role

The responsibilities of this job include, but are not limited to, the following: • Welcoming each guest and answering each phone call in a warm and friendly manner and with a smile; • Answering all phone calls in a timely manner routing calls and distributing messages to appropriate parties; • Maintaining the cleanliness and appearance of the reception area; • Assisting Human Resources staff with administrative tasks as needed; • Order and restock supplies for reception as needed; • Accepting mail, packages, and other deliveries, storing items until appropriate parties receive delivered items; • Maintaining a petty cash box and reporting to the Accounting Department as needed; • Securing access to the visitors' entrance at opening each morning and at the end of each day; • Responsible for operating, using, and maintaining medical and office equipment as trained; • Maintaining knowledge of key departments, personnel, and building layout in order to assist guests and staff; • Managing multiple tasks efficiently in a fast-paced environment while maintaining friendly, welcoming demeanor; • Providing positive, warm, and friendly customer service in all interactions; • Fostering teamwork and a positive, professional atmosphere.

Minimum education and professional requirements include, but are not limited to, the following: • Employee must be 18 years of age or older; • High school graduate or equivalent; • At least 1-2 years of customer service experience preferred; • Excellent verbal and written communication skills, including minimum typing experience; • Ability to sit, stand, and walk for extended periods of time; • Excellent organizational skills and ability to multi-task.

Salary Range: $19.00 - $21.00, depending on experience.

Benefits and Other Compensation: • Health, Dental and Vision insurance for employees and dependents • Disability, Life and Long Term care insurance • Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match) • Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank • Overtime Pay, Holiday Pay, Double time compensation for all holidays worked • Discounted medical treatment at any Patient First location for employees and immediate family • Bonuses include: - Recruitment bonus

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