Quality Manager - Manufacturing

About this role

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About This Role:

Crusoe is seeking a Manufacturing Quality Manager to oversee Manufacturing Quality across multiple AI data center infrastructure production sites. Reporting directly to the Director of Quality, this role leads team management, quality assurance, process controls, electrical/mechanical product quality, QMS execution, regulatory compliance, testing, and continuous improvement across our facilities.

Crusoe Quality Org Leadership Philosophy: The ideal candidate does not view Manufacturing Quality as simply an inspection organization. We are looking for a leader who can build a culture where Quality is designed into the product → engineered into the manufacturing process → verified through robust testing → controlled through Statistical Process Controls (SPC) → measured through data → continuously improved with QMS discipline.

The successful candidate will demonstrate equal proficiency in conducting shop-floor oversight, evaluating electrical testing procedures, reviewing weld integrity with Certified Welding Inspectors, and collaborating with Engineering on Corrective and Preventive Action (CAPA) initiatives. Furthermore, this leader must maintain rigorous audit readiness across UL compliance, QMS, ISO, and safety standards, perform thorough quality data analytics, and effectively communicate manufacturing and quality risks to executive leadership.

This strategic role demands deep expertise in electromechanical assembly, production processes, and QMS. Operating across Manufacturing, QMS, Engineering, and Regulatory Compliance, the Manager will build and guide high-performing Quality teams to foster a rigorous Quality mindset across all Crusoe sites. This position requires approximately 30% to 40% travel among manufacturing facilities, vendor sites, and client locations.

What You'll Be Working On:

- Multi-Site Manufacturing Quality Leadership: Direct quality operations across multiple Crusoe facilities. Define inspection standards and acceptance criteria, lead multi-site containment efforts with urgency, establish staffing requirements, partner with production leadership, coach quality staff, and build scalable quality systems to support rapid growth while owning QMS compliance and discipline.

- Mechanical Quality Assurance: Provide technical oversight for mechanical fabrication, structural assemblies, sheet metal, welding/welded structures, CWI requirements, dimensional inspection, GD&T, surface coatings/paints, fastening/torque control, and enclosure assembly quality.

- Electrical Quality Assurance: Direct technical oversight for switchgear, switchboards, breakers, electrical cabinets, busbars, industrial control equipment, wiring/harnessing, electrical safety testing, insulation/dielectric testing, hi-pot testing, continuity/grounding, and electrical IPQC.

- Product Requirements Compliance & Traceability: Lead QA activities to ensure full compliance with UL 891, UL 508, NRTL, NETA ATS-2025, customer, regulatory, and product certification standards across electrical equipment, assemblies, and infrastructure.

- Factory Acceptance Testing (FAT) & Factory Witness Testing (FWT): Lead Quality oversight for factory testing and customer/certification witness activities, including pre-FAT readiness reviews, test procedure approvals, calibration verification, test result traceability, defect resolution, and witness inspections. Ensure manufacturing sites are fully prepared prior to customer/certification execution.

- Product Change Management: Ensure all modifications to product designs and Bills of Materials (BOM) are formally communicated to Quality Assurance teams, systematically updating corresponding inspection protocols and acceptance criteria.

- Manufacturing Process Quality & Quality Engineering: Partner with Manufacturing and Engineering to implement robust process controls (PFMEA, Control Plans, Process Flow Diagrams, SPC, MSA/Gage R&R, Poka-Yoke, standardized work, FAI, layered audits) to drive first-pass yield, reduce scrap/rework, and minimize process variation.

- QMS Compliance & Audit Readiness: Oversee manufacturing quality problem-solving initiatives across teams. Maintain constant audit readiness for internal, customer, ISO 9001:2026, and certification audits. Oversee corrective actions from audit findings, manage quality records, and serve as the liaison between Manufacturing Quality and the enterprise QMS organization.

- Structured Problem Solving & CAPA: Lead and coach personnel through core quality and risk management methodologies, including CAPA, NCR, RCA, 8D, SCAR, containment, deviation management, and effectiveness verification to eliminate repeat issues.

- Quality Assurance Data Management: Establish cross-site quality metrics and dashboards tracking First Pass Yie

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