Quality Director, Data Center Solutions

About this role

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

Associate Director of Quality, Data Solutions (DS) The Associate Director of Quality, Data Solutions (DS) is a strategic leader responsible for defining and executing the DS quality strategy to ensure products, processes, and systems consistently meet or exceed customer expectations. This role drives quality excellence across DS programs, sites, and functions; strengthens operational rigor; and embeds a culture of prevention, ownership, and continuous improvement as the Data Solutions business scales. This leader partners closely with DS Engineering, Operations, Supply Chain, Program Management, and site quality leaders to harmonize standards, elevate performance, and build sustainable, world class quality capabilities aligned to DS customer commitments and growth priorities.

WHAT YOU WILL EXPERIENCE IN THIS POSITION DS Quality Strategy & Governance • Define and deploy a unified Data Solutions quality vision and strategy aligned with DS business objectives, customer requirements, and growth plans. • Establish and govern DS quality standards, metrics, policies, and operating rhythms across standard and program-based solutions. • Provide clear quality insights, risk assessments, and performance updates tied to DS customers, programs, and execution readiness.

Quality Management Systems (QMS) • Lead the DS Quality Management System to ensure compliance with ISO 9001 and applicable industry and customer-specific requirements. • Integrate QMS processes with DS digital tools and systems to enable scalability, visibility, and accountability. • Oversee DS audit programs (internal, external, customer); ensure timely and effective corrective and preventive action closure.

Product & Process Quality Excellence • Drive disciplined root cause analysis and structured problem solving to eliminate recurring quality and execution issues within DS programs. • Partner with DS Engineering, Program Management, Operations, and Supply Chain to embed quality in design, development, validation, and launch. • Strengthen control plans, inspection strategies, qualification, and validation processes for DS products and solutions.

Customer Experience & Reliability • Own and improve DS customer quality metrics, complaints, escapes, and field performance. • Strengthen feedback loops between customers, programs, and internal teams to improve product reliability and execution outcomes. • Ensure effective escalation, communication, and coordinated resolution of DS customer quality issues.

Operational Excellence & Continuous Improvement • Lead continuous improvement initiatives across DS using data driven methodologies. • Establish and manage DS quality dashboards for defect rates, COPQ, audit performance, and customer metrics. • Identify and deploy digital quality tools to enhance analytics, monitoring, and predictive quality capabilities within DS.

Supplier Quality & External Partnerships • Partner with Sourcing and Supply Chain to define and execute the DS supplier quality strategy. • Oversee supplier qualification, audits, and ongoing performance management focused on DS programs and demand profiles.

Leadership & Talent Development • Lead and develop a high performing DS quality organization across sites and functions. • Coach and develop DS site and program quality leaders; build depth, capability, and succession. • Promote a culture of accountability, collaboration, and continuous improvement across the DS organization. • Serve as a trusted DS quality thought leader and subject matter expert. • Champion a consistent, scalable Data Solutions quality culture.

YOU HAVE • Bachelor’s degree in Engineering, Operations, Science, or related technical field required; advanced degree preferred. • 12+ years of progressive leadership experience in Quality, Operations, or Engineering, including global and multi site experience. • Deep expertise in quality systems, standards, and regulatory/customer requirements. • Proven success leading enterprise or business level quality initiatives in complex, growing organizations • Strong experience building and scaling Quality Management Systems. • Exceptional analytical, root cause problem solving, and decision making skills. • Ability to influence and collaborate across Engineering, Operations, Supply Chain, Program Management, and customer-facing teams. • Strategic mindset with strong execution discipline. • Executive presence with clear, confident communication skills. • Demonstrated leadership of geographically distributed, cross functional teams. • Data driven approach with a strong commitment to operational excellence. • Professional quality certifications (CQE, CQM, CQA) preferred. • Six Sigma Black Belt or higher preferred.

WE HAVE: • A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day • nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.

• Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn mor

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