Quality Assurance Technician I (Onsite - Howard, PA - Wednesday-Saturday 6:00am-4:30pm)

About this role

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:    • Work in an entrepreneurial and dynamic environment with a chance to make an impact.    • Develop lasting relationships with great people.    • Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Quality Assurance Technician I (Onsite - Howard, PA - Wednesday-Saturday 6:00am-4:30pm)

The Quality Assurance Technician I ensures that all administrative tasks are completed in a timely manner, and that any non-compliances are elevated appropriately. The primary job responsibilities include scheduling, receiving, processing, and reporting laboratory test results as they are completed. This includes, but is not limited to, coordinating samples for testing, sample log in and organization, maintaining inventory and housekeeping, and data entry. This position works onsite, primarily in the laboratory within QA, but also works closely with the Chemist, Technologists, Technicians, and Laboratory Manager. The position may also occasionally work with the Quality Assurance Department, Beverage Development, Manufacturing, and Maintenance. Essential Functions

• Assists with routine in-house laboratory testing per SOP. • Assists with calibration, verifications, equipment checks per SOP. • Adheres to all laboratory safety requirements. Maintains basic knowledge of chemical safety. • Maintains a clean and safe environment on a daily basis. Responsible for general housekeeping of the laboratory. Upholds timeframe sample retention and documents sample destruction. • Schedules sampling for Corporate and external laboratory testing programs. Communicates with the plants and laboratory team to ensure that samples are submitted on time, logged in properly, results are entered/communicated, and reports are stored in the designated location. This includes but is not limited to the following: • Schedules sampling and provides chain of custody to clients for routine testing. • Creates shipping labels and/or arranges for courier services, as needed.  • Receives and signs for packages. • Maintains log of tracking information for items received and sent out. • Ensures that items receives matches with Chain of Custody (COC) or Packing Slips. • Documents receiving conditions on COC and in data system. • Files COC and or Packing Slips in designated location. • Notifies sampler of receiving issues (i.e. over temperature, insufficient volume, etc.). • Requests and documents resampling, if required. • Organizes samples based on priority and testing requirements. • Labels samples for testing, as needed. • Provides status and turnaround time for routine in-house and external lab tests.

• Generates purchase orders, facility maintenance requests, routine testing reports, data summaries, and other administrative tasks, as assigned. • Orders and maintains inventory of laboratory supplies and chemicals, coordinates waste and cleaning services (i.e. lab coats, rugs, etc.), and schedules preventive maintenance and service for equipment, as instructed. • Enters data from external laboratory reports into the in-house data management system. Saves external laboratory reports in designated location. Elevates out-of-specification results to laboratory manager and appropriate personnel in a timely manner. • Assists with basic sample preparation and testing, as needed. Additional training is required.  • Assists with putting together documents required for certification and reporting, as instructed. • Assists with other projects, as assigned. • Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice

Qualifications • Minimum Qualifications: • 0 Years  – Experience in Science or similar manufacturing environment • 0 Years  – Experience in Laboratory • 0 Years  – Experience managing people/projects

              *experience may include a combination of work experience and education

• Preferred Qualifications: • 2 Years– Experience in Chemistry or similar manufacturing environment • 2 Years – Experience working in Laboratory • 2 Years – Experience managing people/projects

*experience may include a combination of work experience and education

Competencies

• Strong attention to detail and effective organization skills. • Strong verbal, written, and presentation skills. • Ability to multi-task and handle a large volume of work. • Knowledge of basic laboratory and chemical safety. • Performs work well under minimal supervision. • Handles basic issues and problems per protocol, and elevates effectively. • Ability to work well in both independent and collaborative group environments. • Knowledge of and experience with Microsoft Teams, Office and data management systems.

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success: • Lead Like an Owner • Makes safety the number one priority • Keeps alert for safety issues and escalates immediately • Effectively prioritizes tasks based on department goals • Shows respect to others and confronts interpersonal issues directly • Prioritizes resolution of customer issues effectively • Responds promptly and honors commitments to internal and external customers

• InnovACT • Makes recommendations to continuously improve policies, methods, procedures, and/or products • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances • Increases performance through greater efficiency

• Find a Way • Seeks to develop technical knowledge through learning from other experts • Understands interdepartmental impact of individu

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