Quality Assurance Executive- Orlando Sales Office

About this role

Are you looking for a place where meaningful moments are made together?   

W e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Quality Assurance Executive , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.  

Where great benefits lead to a life fulfilled .  

• Competitive Pay  

• Medical/Dental/Vision/401K opportunities  

• Travel discounts  

• Credit Union Membership  

• Tuition Reimbursement  

• Professional Counseling & Family Support  

• Growth and Development Opportunities  

*Benefit eligibility will vary by position  

As a Quality Assurance Executive, a typical day will include:   

• Assure complete and accurate processing of documents pertaining to sales.   

• Focus on quality , accuracy, productivity and associate motivation with emphasis on monitoring consistency, effective feedback, and accurate tracking.   

• Review any paperwork discrepancies or deficiencies with the Sales Executive and/or Sales Manager.   

• Review details of contracts with customers.   

• Thoroughly review loan applications and financial documents with the customer and ensures proper completion.   

• Leverage resources for providing service to guests and O wners (e.g., Vacation Ownership Advisors) in an effective manner.  

• Fulfill requests from O wners regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.     

Guest Experience and Company Standards  

• Welcome and greet guests and anticipate and address their needs.  

• Interact with colleagues and guests professionally and promptly.  

• Develop and maintain positive working relationships with others . Support team to reach common goals and listen and respond appropriately to the concerns of employees.   

• Always follow company policies and safety procedures.  

To Become a Quality Assurance Executive:   

• Available to work a flexible schedule to include weekends and holidays.  

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time .  

• Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance .  

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.   

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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