PWI Operations Digital & Data Transformation Systems Lead

About this role

PWI Operations Digital & Data Transformation Systems Lead Description - Join PWI Operations as an   Expert Data Analytics & Digital Transformation Lead , where you will shape the future of operational systems, analytics, automation, and AI enablement across Industrial Print. This lead role is responsible for modernizing business-critical tools, developing scalable data and reporting solutions, driving process automation, and identifying innovative ways to leverage AI to improve operational performance and decision-making. The ideal candidate brings deep expertise in data analytics, Power Platform, business systems, and digital transformation, along with the ability to lead complex cross-functional initiatives, influence stakeholders, and convert business needs into practical, scalable solutions.

What You'll Do • Lead digital transformation and automation initiatives across PWI Operations.

• Architect and develop Business Unit reporting, dashboards, and data solutions using Power BI, Databricks, and Microsoft technologies.

• Own production support, lifecycle management, issue resolution, access management, documentation, and enhancement planning for business critical PWI Operations digital tools, dashboards, workflows, and reporting assets.

• Partner with operations, planning, procurement, logistics, and engineering teams to streamline processes and improve business outcomes.

• Advance AI readiness and deploy practical AI-enabled solutions that drive efficiency and scalability.

• Serve as a trusted technical advisor and mentor while leading high-impact projects from concept through implementation.

• Translate business requirements into technical designs, partner with IT and data platform teams, secure required access and approvals, and guide solutions from concept through launch and support.

• Establish and maintain governance standards for operational data, reporting assets, KPI definitions, security, documentation, and solution lifecycle management.

Responsibilities

Lead support and modernization of business-critical PWI Operations systems • Support, maintain, and improve operational tools used across PWI Operations, including SharePoint-based tools, PowerApps, Power Automate workflows, and related business process platforms.

• Ensure continuity of business-critical systems that support PWI functional areas,   hardware planning, procurement, logistics, change management, product data management, spare parts management, install planning, and upgrade planning.

• Lead issue triage, escalation, recovery planning, and stakeholder communication during system disruptions or business continuity events.

• Maintain and evolve system documentation, data dictionaries, access instructions, governance practices, and support processes for productionized tools and reports.

Lead digital transformation and process automation initiatives • Identify, design, and implement automation opportunities that streamline PWI Operations processes, reduce manual work, and improve execution speed and quality.

• Evaluate alternatives to SharePoint and recommend scalable, secure, and integrated platform solutions aligned with PWI Operations’ long-term digital roadmap.

• Partner with business stakeholders to map current-state and future-state processes, define requirements, identify pain points, and recommend digital enablement solutions.

Lead data ecosystem, analytics, and reporting capabilities • Lead development of scalable data models, Power BI dashboards, and operational reporting capabilities that support executive reviews, functional metrics, and management decision-making.

• Integrate trusted data sources into analytics solutions, including Databricks, FDL, PO, inventory, master data, TRAX, Hawkeye, revenue, sales order, SNOW, and other operational datasets where approved and available.

• Establish and maintain standard KPI definitions, data models, refresh processes, supporting reports, and analytics review mechanisms that drive operational performance improvement.

• Lead data validation, data quality checks, metric logic review, regression testing, and stakeholder sign-off for production dashboards and operational reports.

• Design scalable data pipelines, reusable semantic models, automated refresh patterns, and governed data structures that support multiple dashboards, planning tools, and operational analytics products.

Own and mature the PWI Operations dashboard and reporting portfolio • Lead ongoing delivery and support of PWI Operations reporting assets, including executive dashboards, supporting reports, and functional analytics.

• Manage and mature reporting areas such as TLC and cost savings, consumables supply chain costs, inventory costs, recognition trends, NPI, AOS, hardware forecast accuracy, hardware and consumables availability, hardware logistics costs, Opex, change management, DDT/SSR trends, AI adoption, supplier OTD, logistics OTD, supplier spend, and PDM metrics.

• Design dashboards and data products that balance executive-level visibility with drill-through capability for functional owners.

• Partner with stakeholders to prioritize dashboard enhancements, clarify metric ownership, define data source readiness, and distinguish MVP delivery from longer-term transformation phases.

Lead planning tool and operational enablement projects • Lead or support development of planning tools for hardware, consumables, allocation, forecast accuracy, availability, and other operational decision-support needs.

• Translate operational planning needs into data structures, model logic, dashboards, automation workflows, and repeatable reporting processes.

• Partner cross-functionally with supply chain, procurement, logistics, planning, engineering, and business operations stakeholders to validate requirements and ensure adoption.

• Document repeatable processes and provide training or enablement materials to ensure business users can sustain solutions after implementation.

Lead AI

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