PSC Engineer

About this role

Finite State partners with product security teams, the guardians of our connected world, to create transparency for their connected devices and supply chains. Our platform handles connected devices and embedded systems across all industries, including those found in enterprises, healthcare, utilities, connected vehicles, manufacturing facilities, critical infrastructure, and government entities.

We are a fast-growing series-B company with a fully distributed workforce. Led by a team of seasoned experts, we are a mission-driven team passionate about arming our customers with the actionable insights, critical vulnerability data, and remediation guidance necessary to mitigate product risk and protect the connected attack surface. We are committed to a remote first culture.

PSC Engineer (Product Security Concierge)

Department: Services Reports to: Head of PSC Engineering

About the Role

Connected products run the world: vehicles, medical devices, industrial systems, and critical infrastructure—and securing them is one of the hardest engineering problems there is.

At Finite State, PSC Engineers are the technical owners of that problem for our customers: engineers who earn trust by building and shipping from the field.

You will work directly with the security and engineering teams of some of the world’s largest device manufacturers, analyzing their firmware, testing their products, assessing their risk, and building solutions on our platform that measurably harden what they ship.

You’ll do it with an outstanding and unique toolkit: our product security platform, the most advanced AI tooling available, and a team of genuinely world-class expert peers. This combination allows a single sharp engineer to deliver what once required an entire consulting team—and that is exactly the point.

What You’ll Do

• Own the technical relationship with a portfolio of customer accounts. You are the engineer they trust—the person who understands their products, architecture, and risk.

• Analyze real-world devices through firmware and binary analysis, SBOM and software supply chain investigations, vulnerability triage, and remediation guidance for products that ship in the millions.

• Execute penetration tests and hands-on security assessments of embedded systems, including both hardware and software, and deliver findings that engineers can act on and executives can understand and defend.

• Run threat modeling and product risk assessments that shape how customers design, build, and ship secure products.

• Build integrations, data-source feeds, automation, SDK-based extensions, and AI-driven agentic workflows on the Finite State platform that solve your customers’ specific problems faster than anyone thought possible.

• Guide customers through the regulatory wave affecting connected devices, including the EU Cyber Resilience Act, RED, and FDA cybersecurity requirements, turning compliance pressure into engineering clarity.

• Communicate at every altitude—from firmware engineers and security teams to CISOs and boardrooms—in writing and in the room.

• Own customer outcomes across technical delivery, platform adoption, support, account health, renewals, and expansion opportunities.

• Partner across Sales, Product, Engineering, and the broader PSC organization to identify customer risks, coordinate internal support, and ensure a consistent customer experience.

• Capture reusable solutions, integrations, workflows, and customer insights that can improve the Finite State platform and benefit future customers.

Qualifications

• 5+ years of experience in customer engineering, solutions engineering, technical account management, security consulting, field engineering, or a similar customer-facing technical role.

• Hands-on experience building integrations, SDKs, automation, APIs, or platform extensions.

• Strong technical troubleshooting and problem-solving skills.

• Experience translating customer needs into practical technical solutions.

• Strong written and verbal communication skills.

• Ability to build trusted customer relationships and communicate effectively with both technical and nontechnical stakeholders.

• Ability to manage multiple accounts, customer priorities, and technical deliverables simultaneously.

• Experience working within established technical standards, delivery playbooks, or support processes.

• Ability to own customer outcomes across adoption, delivery, support, and account health.

Skills and Competencies

• Strong customer ownership and accountability

• Technical judgment and problem-solving

• Consultative communication

• Solution design and implementation

• Cross-functional collaboration

• Ability to manage competing priorities

• Clear documentation and knowledge sharing

• Commercial awareness related to customer health, renewals, and expansion

• Ability to work independently in customer-facing environments

What Makes You a Fit

You know your craft. You bring deep, hands-on product security expertise across embedded software and hardware security, firmware analysis, penetration testing, and threat and risk assessment. You’ve broken real devices and helped fix them.

You know the stack. You have a hands-on background evaluating the security posture of firmware, applications, networks, IoT, and embedded systems.

You improve the architecture. You have a proven track record of architecting features and hardening the security of complex networked or embedded environments, along with a strong command of the principles that drive secure product development and systemic design decisions.

You ship production code. You are experienced in building and deploying resilient, production-ready Linux and embedded systems.

You understand the adversary. You bring deep technical familiarity with reverse engineering techniques and the implementation of anti-tamper mechanisms.

You communicate at every altitude. You demonstrate exceptional professional clarity in writing and spee

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