Provider Educator (Foreign Medical Graduate)

About this role

Provider Educator - Job Description

Employment Type: Full-Time, Exempt Location: Remote, with travel into MN as needed Reports To: Quality Manager, STARS

Who We Are: At Herself Health, we're on a mission to help women get more life out of life, together.

We're reimagining primary care for women on Medicare by delivering the kind of care they deserve: thoughtful, relationship-centered, and designed specifically for the realities of aging. We believe healthcare should never feel rushed, impersonal, or one-size-fits-all. That's why our care model gives patients more time with their care team and focuses on the health issues that matter most to women later in life—from post-menopausal care and bone health to weight management, preventive care, and mental, emotional, and social well-being.

We're building more than a better healthcare experience—we're building a team united by purpose. Every role at Herself Health contributes to creating exceptional experiences for our patients, our teammates, and the communities we serve.

Our values guide how we work every day:

• Her, First – We put women at the center of every decision and every interaction.

• Curious, Always Learning – We ask questions, embrace new ideas, and continuously improve.

• Own It, Act – We take initiative, follow through, and hold ourselves accountable for results.

• Together, Unstoppable – We achieve more through collaboration, trust, and supporting one another.

Today, Herself Health serves women 65+ in five primary care clinics dispersed across the Twin Cities metro of Minnesota. As we continue to grow, we're looking for passionate, mission-driven people who want to help shape the future of healthcare for women.

About the Provider Educator Role:

The Provider Educator provides analysis, reporting, education, training, and ongoing support to treating clinicians and care teams to promote accurate and complete documentation of patient conditions.

The role conducts pre-visit chart reviews to organize relevant clinical information and identify potential documentation, coding, and risk-adjustment opportunities for the treating clinician’s review and clinical consideration. The Provider Educator also performs post-visit chart validations and audits, initiates appropriate clarification queries, and provides targeted feedback and education based on identified documentation trends.

Essential Functions

Provider Education and Support

Develop and deliver education to treating clinicians and care teams on:

• Accurate and complete clinical documentation, including MEAT (Monitor, Evaluate, Assess/Address, and Treat)

• Identification and documentation of HCC and non-HCC conditions

• ICD-10-CM coding principles, including clinical specificity, laterality, condition relationships, and complications

• CMS risk-adjustment requirements and organizational documentation standards

• Develop and update presentations, quick-reference sheets, case studies, and other educational resources, ensuring content is clinically accurate, current, appropriately sourced, and aligned with applicable guidance.

• Serve as a resource for documentation and coding questions and initiate appropriate clarification queries based on post-visit review findings.

• Facilitate remote and in-person education, as needed, and present clinical conditions, documentation, and coding concepts in a practical, clinician-friendly manner.

• Assist with developing and revising provider education materials and workflows.

Chart Preparation and Documentation Review

• Review available medical records before scheduled visits and organize relevant clinical information, including laboratory results, imaging, specialist documentation, hospital records, medications, diagnoses, and medical history.

• Identify potential documentation, coding, and risk-adjustment opportunities, gaps, inconsistencies, and changes in condition status for the treating clinician’s review and clinical consideration.

• Conduct post-visit chart reviews and validations to identify documentation gaps, inconsistencies, and clarification opportunities related to diagnosis support, clinical specificity, condition status and relationships, treatment plans, and coding accuracy.

• Conduct monthly CDI audits and other reviews, as needed, to identify documentation trends and evaluate the effectiveness of education.

Documentation Performance and Clinician Development

• Analyze documentation, coding, query, and risk-adjustment performance indicators to identify treating clinicians who may benefit from additional education.

• Develop individualized education and documentation-improvement plans based on chart-review findings, performance trends, and organizational priorities.

• Maintain clinician education profiles documenting completed education, strengths, recurring patterns, improvement opportunities, and follow-up needs.

• Monitor education effectiveness, provide ongoing feedback, and escalate recurring documentation, coding, compliance, or workflow concerns as appropriate.

• Support the onboarding of newly hired treating clinicians through education on documentation standards, ICD-10-CM principles, CDI processes, risk adjustment, and clarification queries.

• Conduct post-onboarding follow-up to review documentation performance, provide feedback, and reinforce expectations.

Collaboration and Additional Responsibilities

• Establish and maintain collaborative relationships with treating clinicians, care teams, clinic leadership, coding & billing team and other operational teams.

• Collaborate with coding teams to address documentation and coding concerns and promote consistent education across all conditions.

• Participate in team, coding, interdisciplinary, and other assigned meetings.

• Travel to assigned clinic locations or organizational events as needed.

• Perform other related duties that support departmental and organizational goals.

Documentation and Compliance Standards

• Ensure education

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