Project Manager II, WGU Labs, Salt Lake City, UT

About this role

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:   Grade: Professional 308

Pay Range: $75,200.00 - $112,700.00 Job Description

The Project Manager II oversees the execution and process of assigned projects and monitors change management strategies and outcomes. The Project Manager II will work with multiple teams, project requesters, and creative teams to develop project plans according to strategic development priorities, as defined by project requesters and leadership. This position is accountable for ensuring that the scope, dates, commitments, and project plans are communicated to all stakeholders and updated as necessary. The individual monitors and reports project status—including risks, issues affecting project schedules, and milestone achievements—to stakeholders and departmental leadership. The Project Manager II develops project plans and schedules and ensures projects meet departmental requirements, standards, policies, and deadlines. This individual is expected to keep fully informed of departmental strategies and priorities and effectively influence the work of project team members in line with those priorities. The Project Manager II is responsible for tracking deadlines, monitoring incoming requests, managing commitments, and utilizing project management tools to ensure project timelines are met, issues are escalated, identified opportunities for efficiencies and process/decisions are documented. This role is part of the WGU Labs Operations team and will support projects led across WGU Labs working with internal WGU Labs Project Team, external vendors/clients and projects/pilots at external partner schools.   This role will work in WGU Labs, an affiliate of WGU.   As   the   research and development (R&D) arm of WGU   Lab’s focus   is to rapidly prototype, test, build and share knowledge that will support student   outcomes   within WGU and   across   the   broader field   of Higher Ed .   Learn more   about our work here:   wgulabs.org/       Responsibilities  

Primary Responsibilities  

• Ability to manage project   ambiguity   and ever - changing direction .    Experience   working   in   R&D or   start -up environments   fueled   by   innovation   a   plus.  

• Strong stakeholder management skills   including;   internal WGU stakeholders,   client/vendor management, and external pilot partners.  

• Focus on lean process   improvement   looking for areas to innovate, improve processes, document lessons learned and   influencing iteration   throughout   the project team.   

• Maintains a thorough and detailed understanding of all department projects, purpose and status and ensures projects meet outlined processes.  

• Monitors, reports on, and makes visible project status, issues, resource requirements, dependencies, and project plans.  

• Keeps stakeholders and departmental leadership informed of project statuses, including, but not limited to, milestone achievements, toll gate progress, risks, and any issues that may adversely affect project schedules.  

• Documents project deliverables, outputs, and notes that capture why key project decisions were made and keeps project management records and systems   accurate   and up to date.  

• Understands departmental strategic priorities and influences the actions and work efforts of team members in line with those priorities.  

• Works closely with product team, content   creators   and other department stakeholders to align priorities and progress on all projects.  

• Manages traffic   of   incoming new requests -   validates   that   appropriate requirements   are included.  

• Produces   timely   and   accurate   reports as directed. Regular weekly progress report of Project Tasks completed, priorities for upcoming week, dependencies.  

• Provides input to develop or refine project management procedures and processes for the purpose of improving efficiency.  

• Develops realistic project plans and schedules by analyzing organizational process assets, enterprise environmental factors, task dependencies, resource requirements, work breakdown, and departmental strategy and priorities.  

• Ensures projects meet organizational standards and are managed   in accordance with   applicable policies, processes, and procedures.  

• Monitors change management strategies and outcomes of strategies.  

• Conducts retrospective work on closed/ completed projects to document lessons   learned, and   prepares retrospective documentation.  

• May conduct data analysis, research   course   and program level information as requested during the analysis phases of other projects.  

• Track project costs   in order to   meet   budget .  

• Facilitating change requests to ensure that all parties are informed of the impacts on sch

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