Project Coordinator I

About this role

ABOUT THIS POSITION

The Project Coordinator supports the successful execution of Corporate Digital Assets (CDA) projects by coordinating schedules, tracking activities, and maintaining organized project documentation.

This role partners closely with Business Analysts, technical teams, and other stakeholders to keep work clear, current, and moving forward.

The Project Coordinator helps ensure details are organized, communications are clear, and project activities remain on track. The Project Coordinator may also support other initiatives across the broader Information Systems & Infrastructure Operations portfolio as business needs require.

This role is designed for an organized, detail-oriented, and proactive individual building foundational project delivery skills.

WHAT YOU'LL DO Project Administration & Coordination  

• Support project planning by   maintaining   schedules, timelines, deliverables, and project trackers.  

• Assist   with coordinating tasks, follow-ups, and documentation across active project workstreams.  

• Track action items, owners, due dates, and completion status to support   timely   execution.  

• Keep project artifacts organized, current, and accessible to   appropriate project   team members.  

• Support broader IS Ops portfolio work when assigned, using the same coordination discipline.  

Meeting & Communication Support  

• Schedule project meetings, working sessions, and stakeholder check-ins.  

• Prepare agendas, collect   inputs , and ensure meeting materials are ready before discussions.  

• Capture concise notes, key decisions, action items, owners, and next steps during meetings.  

• Distribute meeting summaries and follow up on commitments to help   maintain   project momentum.  

• Communicate updates professionally and clearly across business and technical audiences.  

Tracking, Reporting & Documentation  

• Update artifacts such as project plans, status reports, decision logs, risk logs, and dependency trackers.  

• Assist   with preparing project status updates for stakeholders, leaders, and delivery teams.  

• Monitor approaching deadlines and   identify   overdue items requiring follow-up or escalation.  

• Maintain   accurate   records that support   delivery   transparency, accountability, and continuity.  

• Help ensure project documentation reflects current scope, timing, status, and next steps.  

Risk, Issue, & Dependency Coordination  

• Identify   potential blockers, open questions, or missing   information   and raise them promptly.  

• Support   tracking of   project risks, issues, decisions, and cross-team dependencies.  

• Follow up with assigned owners to confirm progress on mitigation actions and next steps.  

• Escalate concerns to leaders or senior team members when timelines may be   impacted .  

Process &   Learning Development  

• Learn and apply Information Systems project management standards, templates, and operating rhythms.  

• Support consistent project coordination practices across assigned initiatives.  

• Contribute suggestions to improve status tracking, meeting discipline, and   documentation   quality.  

• Seek feedback and   demonstrate   steady growth toward increased project   coordination   ownership.  

WHAT YOU'LL NEED • 0–2 years of experience in project coordination, administration, operations, customer   support , business support, or   a related   field.  

• Learn and apply Information Systems project management standards, templates, and operating rhythms.  

• Support consistent project coordination practices across assigned initiatives.  

• Contribute suggestions to improve status tracking, meeting discipline, and   documentation   quality.  

• Seek feedback and   demonstrate   steady growth toward increased project   coordination   ownership.  

• Strong follow-through and commitment to completing assigned work accurately and on time.  

Preferred Qualifications  

• Exposure to   Information Systems, IT, Salesforce, Corporate Digital Assets, or technical project environments.  

• Basic understanding of project lifecycles, project management   methodologies   or project coordination activities   such as   task tracking, meeting coordination, and status reporting.  

• Familiarity with project tracking tools such as   Jira,   Confluence , Trello, Asana,   etc .  

• Experience supporting technical, operational, or business initiatives  

• Basic understanding of project lifecycles, task tracking, meeting coordination, and status reporting .  

• Experience supporting cross-functional teams, internal stakeholders, or operational improvement efforts.  

• Associate or   bachelor degree in Business , Information Systems, Communications, or   a related   field.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com   or follow @Waystar   on Twitter.   

WAYSTAR PERKS • Competitive total rewards (base salary + bonus, if applicable) • Customizable benefits packa

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