Program Manager (RN), Cancer Destination Service Line

About this role

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview The Program Manager supports the Cancer Destination Service Line by planning, monitoring, and managing program(s)/project(s) from inception through maintenance and completion, by leading design, planning, tracking, reporting, and maintaining program(s)/project(s) endeavors that support the strategic goals of the department. Utilization of data analytics, lean six sigma project management tools, financial analytics tools, and software program adaption for operational management.

Locations Stanford Health Care

What you will do • Guide programmatic development for large strategic and cross-functional improvement programs for the Cancer Destination Service Line with priority placed on infusion services and support of EPIC Beacon.

• Partners with Cancer DSL medical directors to form strategic approaches, program development in the cancer DSL.

• Manages, assesses, and documents project scope and program utilizing standard A3 template

• Defines project scope, goals and deliverables that support Cancer DSL/SCI strategic business goals in collaboration with the Director and other key stakeholders

• Identify opportunities for process improvement and recognize and use synergies from other projects to design creative solutions for technological and non-technological problems as well as identify future projects. Utilizing Lean six sigma tools and other project management programs and methods.

• Manage program design and structure for Cancer DSL’s key initiatives and projects within assigned leadership division, develop strategic input for the Director regarding business objectives of clients for both current and future projects.

• Foster collaboration and coordination between the school of medicine, Stanford Health Care, Stanford Medicine Partners, and Tri valley cross-functional, multidisciplinary teams to drive key strategic initiatives forward

• Partner with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department, and facilitate strategic changes in project scope or assignment across the team.

• Design effective hand-offs and exemplary care coordination through information technology tools and process improvement

• Coach and mentor staff through the change process and cycles of continuous improvement

• Works with various departments and physician groups within the cancer DSL develops relationships with key stakeholders and understands their departmental workflows

• Prepares and maintains accurate, coherent, timely, and auditable project records and cost estimates, as applicable, within department guidelines

• Creates software programs or dashboards to monitor operational and financial metrics for cancer care service programs, and six cancer centers and clinics in the bay area.

• Independently develops a specialized knowledge base through self-directed -educational series, and informal learnings on specialty project topics as needed.

• Provides leadership, coordination and support to all team members

Education Qualifications • Bachelor’s degree in Nursing from an accredited college or university. Required

Experience Qualifications • Five (5) years of progressively responsible and related work experience in nursing, performance improvement, program development, data analytics, healthcare financial analysis and management, project management

Required Knowledge, Skills and Abilities • Ability to act as both a thought leader and operational expert around process and service transformation and integration

• Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written and verbal communication

• Ability to establish and maintain effective relationships with widely diverse groups and gain their cooperation

• Ability to manage multiple changing priorities in a fast-paced environment and work effectively in a team or independent setting

• Ability to plan, organize, and prioritize to meet deadlines, balancing SHC strategic goals with department objectives and service standards

• Ability to provide leadership, mentorship and influence others

• Knowledge of Lean, JIT, Six Sigma and Flow Manufacturing techniques

• Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project,Outlook,and Research, Epic and Beacon platforms if appropriate for project work

Licenses and Certifications • CA-RN (Registered Nurse) .

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care

• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

• Coordinate for Me: Own the complexity of my care through coordination

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Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in   all of   its policies and practices, including the area of employment. Accordingly, SHC does not dis

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