Program Delivery Director

About this role

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

Honesty, Reliability, Curiosity, Collaboration, and Passion.

About the role and what you'll be doing:

Ensono's Program Delivery Director leads a team of business and technology advisors who challenge the status quo to drive innovation and transformation within the enterprise space. The team will support one of our global clients in the financial sector. This individual will work closely with the team to understand client business drivers and objectives to induce significant change and continuous improvement. This individual is also responsible for aligning the strategic business requirements of the client with the knowledge and capabilities of Ensono and leads the effort to execute multi-year transformation initiatives. The candidate will collaborate with internal stakeholders to coordinate architecture, features functions, migration and planning governance for the client. This role works with the client's business and technical teams to create reference architecture frameworks, templates, and target state architecture designs.

The successful person in this role will be effective in fostering synergy on the team, executive level relationships with an emphasis on client satisfaction while owning the overall operational solution, migration and planning governance.

Responsibilities:

• Managing a team of Program Portfolio Managers and people management responsibilities that come with that.

• Engage closely with C-level and client Transformation executives to lead enterprise-wide transformation and migration program(s).

• Identify business drivers, goals and develop compelling board ready proposals and value-driven business cases to achieve desired business outcomes.

• Collaborate with cross-functional technology experts to drive architectural planning, execution plans and roadmaps to accelerate our client's business, transformation and migration outcome.

• Manage transitions of responsibility with clients in the case of various scenarios such as colocation transitions or public cloud instances and ensure steady state consistency. This could include assimilating complex and diverse personnel and operational responsibility as well as managing, changing or competing demands and priorities.

• Drive and collaborate with counterparts within Internal teams (Consulting organizations, Product Engineering, Implementation Engineering and Program Management) and the client Technology leads to create solution and strategies for transformation and migration program(s).

• Lead large scale migration projects in concert with multiple stakeholders through the assessment, planning and execution stages.

• Develop and conduct discovery, assessment and solution development workshops, often in collaboration with client, Internal resources (consulting, operations, product, and program management teams) to design solutions.

• Develop and document solutions that meet client's (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts.

• Conduct solution development sessions and present technical solutions and business cases to a wide variety of audiences.

• Gain executive (client and Internal) buy-in for complex solutions.

• Gain client's confidence as a trusted operational adviser by offering consultation and recommendations drawn from insights, technology know-how and past experiences.

• Align and partner with Product and Program Management to help drive appropriate product enhancements and changes to technology roadmap.

• Report out on budget attainment for all aspects of expense and cost savings towards key programs.

Travel : We ask that interested candidates can accommodate 20% travel as needed within the United States.

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

Required Qualifications

• Experience in planning and leading large-scale enterprise IT change management programs for transformation and migration program(s)

• Experience designing, building, and operating global IT infrastructure and cloud solution and services

• Demonstrated program leadership and management experience with high attention to detail in complex business or IT transformation environments

• Exceptional business acumen to understand client's needs to articulate and shape transformation initiatives

• 15 years of experience as a leader of technology in the hosting and cloud space (preferably with a service provider and/or cloud MSP)

• 7+ years of relevant leadership experience in enterprise IT, consulting, and/or engineering/development/transformation and migrations

• Delivering enterprise IT professional service and cloud migrations & services

• Highly credibility with C-suite and board-level audiences as well as technology leaders, engineers and developers

• Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our clients

• Ability to work within internal and external team environment and demonstrate strong problem-solving skills

• Very comfortable with developing, implementing, managing

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