Professional Operations Administrator

About this role

Hourly range: $20-$30 per hour

Job Summary: The Part-Time Professional Operations Administrator provides administrative and operational support to the Professional Operations team by assisting with consultant onboarding, contract administration, client onboarding activities, operational data management, compliance documentation, and internal support requests. This role helps ensure business continuity by supporting critical operational processes while maintaining high service levels across internal and external stakeholders. Working across both the Personnel Services and Client Services teams, this position partners closely with Revenue, Account Managers, Payroll, Compliance, and other corporate departments to execute time-sensitive operational tasks. The ideal candidate is highly organized, detail-oriented, adaptable, and able to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and customer service. About ALKU ALKU is a specialized consulting and staffing firm that connects exceptional talent with organizations across Technology, Life Sciences, Healthcare IT, Government, and other highly specialized industries. Since our founding, we've built our business around expertise, long-term relationships, and delivering an exceptional experience for both our clients and consultants. Just as importantly, we've built our internal team by investing in people. We hire individuals with the drive to succeed and provide the training, mentorship, and resources to help them build meaningful, long-term careers. Whether you're launching your career or taking the next step, ALKU is a place where growth is earned, supported, and celebrated.

What We Believe At ALKU, our culture is guided by three core values: Energy, Care, and Growth . These values shape how we work, how we lead, and how we support one another every day. Energy is the spirit behind our Have Fun Working Hard® culture. We believe that bringing enthusiasm, positivity, and purpose to what we do creates an environment where people are motivated to do their best work. We move quickly, embrace new challenges, celebrate wins, and believe that a fast-paced, high-performing workplace can also be one where people genuinely enjoy coming to work. Care is at the heart of how we develop our people. We believe great leaders invest in others by sharing their time, knowledge, and experience. At ALKU, "paying it forward" means creating opportunities for others to learn, grow, and succeed—just as those before us did. We foster a culture built on trust, collaboration, and a genuine commitment to helping one another reach both personal and professional goals. Growth is more than career advancement, it's a mindset. We believe in continuously developing ourselves, embracing feedback, and looking for ways to improve every day. As individuals grow, our teams grow, and together we drive the continued success of our clients, our consultants, and our company. Whether you're building new skills, taking on greater responsibility, or helping those around you succeed, growth is something we pursue together.

What You’ll DO • Support consultant backend onboarding activities by initiating, tracking, and auditing onboarding documentation. • Prepare, send, maintain, and track consultant contracts, extensions, rate changes, and client e-signature requests. • Update and maintain consultant and client records within Bullhorn, Monday.com, and other internal business systems. • Process employment and operational change requests while ensuring data accuracy and compliance. • Assist with client onboarding by collecting required documentation and maintaining client-specific requirements. • Maintain operational trackers, reports, and department resources to support daily business operations. • Audit documentation for completeness, accuracy, and compliance with company policies and procedures. • Respond to operational support requests from Revenue, Leadership, Payroll, Compliance, and other internal departments. • Assist with payroll-related administrative activities and other time-sensitive operational tasks. • Support ongoing process improvement initiatives by identifying opportunities to increase efficiency through automation, standardization, and documentation. • Perform additional administrative and operational duties as assigned to support department and business objectives.

What We’re Looking For • Strong organizational and time management skills with the ability to prioritize competing deadlines. • Exceptional attention to detail and commitment to accuracy. • Ability to manage multiple responsibilities in a fast-paced, deadline-driven environment. • Strong written and verbal communication skills. • Ability to maintain confidentiality while handling sensitive employee and client information. • Comfortable learning and utilizing multiple technology platforms and business systems. • Adaptable, dependable, and solution-oriented with a proactive approach to problem-solving. • Ability to work independently while collaborating effectively across departments. • Strong customer service mindset with a professional and positive attitude.

Education & Experience • Associate degree preferred or equivalent combination of education and professional experience. • Previous experience in administrative support, operations, human resources, customer service, or project coordination preferred. • Proficiency with Microsoft Office Suite (Excel, Outlook, Word) required. • Experience using CRM, ATS, or operational management systems (such as Bullhorn or Monday.com) is preferred but not required

Success in this role While every employee's journey is unique, people who are successful at ALKU tend to: • Build strong relationships with teammates and customers. • Take initiative and seek out opportunities to learn. • Stay resilient when faced with challenges. • Embrace feedback as an opportunity to grow. • Bring positive energy to the team every day.

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