Productivity Senior Manager

About this role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Sales Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Description The Manager/Senior Manager, Sales & Leader Onboarding is responsible for the strategy, design, and continuous evolution of onboarding experiences for Data Foundation Sellers - including Account Executive and Sales Leaders. This role owns the end-to-end learner journey, ensuring new sellers and leaders build the skills, knowledge, and confidence needed to accelerate productivity and drive customer success.

As the strategic owner of these programs, this individual partners across Global Enablement, Product Marketing, Sales Strategy, Field Readiness, and Sales Leadership to align onboarding with business priorities, product evolution, and go-to-market strategy. Working closely with Onboarding Delivery Trainers, this role focuses on learning strategy, program innovation, stakeholder alignment, and measurable business outcomes.

Responsibilities Program Strategy & Ownership • Own the strategy, roadmap, and continuous improvement of AE and Sales Leader onboarding. • Define onboarding standards, success metrics, and scalable learning experiences that reduce ramp time and improve seller productivity. • Design leader onboarding that equips frontline managers to coach effectively, reinforce onboarding milestones, and drive team performance. • Modernize onboarding through AI, automation, and innovative learning solutions • Support Delivery of Onboarding Programs by delivering or facilitating onboarding sessions as needed

Curriculum & Learning Design • Own the learning architecture and curriculum strategy for seller and leader onboarding. • Ensure content reflects current messaging, products, sales motions, and customer buying behaviors. • Lead certifications, skills assessments, and learner validation to measure readiness. • Establish governance to maintain accurate, relevant, and scalable curriculum.

Business Partnership • Serve as the strategic enablement partner for AE and Sales Leadership. • Build strong partnerships across Product Marketing, Sales Programs, Field Readiness, Sales Strategy, and executive stakeholders. • Translate business priorities into scalable onboarding solutions and influence cross-functional alignment.

Measurement & Continuous Improvement • Define KPIs and measure onboarding effectiveness through learner performance, certifications, ramp metrics, and business outcomes. • Partner with Sales Strategy to analyze data, identify opportunities, and recommend program improvements. • Present onboarding insights and strategic recommendations to senior leadership.

Reboarding & Ongoing Enablement • Partner with Field Enablement Business Partners to design targeted onboarding, reboarding, and role-transition experiences. • Ensure Commercial, Enterprise, and Sales Leaders receive timely enablement aligned to evolving business priorities.

Preferred Qualifications • 8–10+ years of experience in sales enablement, onboarding, learning strategy, sales leadership, or enterprise software sales. • Experience leading large-scale global onboarding or enablement programs • Proven ability to influence senior leaders and drive cross-functional initiatives • Strong understanding of enterprise sales methodologies and complex B2B buying motions • Experience using business metrics and learner data to shape program strategy • Excellent executive communication, facilitation, and storytelling skills • Experience leveraging AI and emerging technologies to scale learning and improve learner experiences

Leadership Expectations • Strategic Thinker: Anticipates business needs and evolves onboarding strategy accordingly. • Business Partner: Builds trusted relationships and aligns enablement with business priorities. • Program Owner: Drives accountability for learner outcomes, business impact, and continuous improvement. • Executive Communicator: Influences stakeholders through clear, data-driven communication. • Change Leader: Thrives in ambiguity and leads organizational change through enablement. • Innovator: Leverages AI and emerging technologies to improve learning at scale. • Customer Focused: Creates onboarding experiences that accelerate seller confidence, productivity, and customer success.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data a

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