Production Control Specialist / Production Operations Associate III

About this role

Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touch  nearly every  market,  company  and person on the planet. Our teams are inclusive and diverse.  Our colleagues work together and celebrate together.  If you want to advance the world of fintech, we would like to ask you: Are you FIS?   

Summary of This Role  

Consults with internal/external customers to plan, schedule, and coordinate production activities to provide an efficient workflow that adheres   to internal and external SLA’s adherence. May aid in monitoring and reporting of performance and adherence to client   SLA’s .   Uses   complex   models to develop operational capacity and   monitors   workflow to achieve   optimal   scheduling of multiple jobs from clients across the entire   production   process. Forecasts work volume based on prior history and forecasting from clients.   Assists   in developing pro-forma statements   based on existing trends and performance levels. May help develop software tracking databases as needed.  

  Shift: Wednesday - Friday and every other Tuesday from 4:45 pm - 4:00 am

What Part Will You Play?  

• Gathers and analyzes information from equipment vendors, card, print, or statement processes to model daily production and forecasts resourcing requirements ( optimal   machine/equipment   utilization );  

• performs complex modeling to develop operational capacity.  

• Attends daily scheduling meetings for their area to   determine   machine workflow assignments.    

• Assigns and coordinates schedules by department and machine to minimize Service Level Agreement (SLA) conflicts and   optimizes   production of multiple jobs from clients across the entire production process.  

• Monitors internal computer system to   determine   if work is being processed and   on   pace to meet client   SLA's .    

• Communicates situational awareness of all processing jobs status to leadership during the shift and expresses any potential timing concerns and   recommend   possible solutions .  

• Compiles,   reviews   and submits detailed production information to internal and external customers.    

• Collects and analyzes   process   for potential client cost savings and/or failure data to   determine   cause and effect and recommends   possible solutions   as   required .  

• Utilizes information obtained from various systems to make recommendations   regarding   staffing, overtime schedules, Service Level Agreement proposals and overall production efficiencies.  

What Are We Looking   For   in This Role?  

Minimum Qualifications  

• Bachelor's Degree  

• Relevant Experience or Degree in: Business or equivalent or a minimum of 6 years of training and related experience in lieu of degree  

• Typically   Minimum 4 Years Relevant Exp  

• Experience in work sequencing  

Preferred Qualifications  

• Typically   Minimum 6 Years Relevant Exp  

• Prefer exposure to Lean/Six Sigma environment  

• Four years of experience  maintaining  fast-paced production machinery.   

• Experience troubleshooting production equipment that uses pneumatic,  hydraulic  or programmable control systems.   

What Are Our Desired Skills and Capabilities?  

Skills / Knowledge - A seasoned, experienced professional with a full understanding of   area   of specialization; resolves a wide   range of issues in creative ways. This job is   the   fully qualified, career-oriented, journey-level position.  

Job Complexity - Works on problems   of   diverse scope where analysis of data requires evaluation of identifiable factors.   Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and   external personnel in   ow n   area of expertise.  

• Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.  

• Attention to detail -   Logical   sequencing of multiple tasks with different constraints to achieve efficient, effective results  

What we offer you    

At FIS, you can learn,  grow  and make an impact  in  your career. Our benefits include:   

• Flexible and creative work environment   

• Inclusive and collaborative atmosphere   

• Professional and personal development resources   

• Opportunities to volunteer and support charities   

• Competitive salary and benefits  

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to

Similar jobs

• Production Operations Associate III — FIS · US GA CMH 7101 BLDG 100-300
• Production Operations Specialist — Altentechnologyusa · Conklin, New York, United States
• Business Operations Associate, Production — Andurilindustries · Costa Mesa, California, United States
• Production Control Manager — Apex-technology-inc · Los Angeles
• Production Control Supervisor — Base-power · Austin, TX
• Associate II, Production Operations — FIS · US GA CMH 7101 BLDG 100-300
• Production Specialist - Operations — Flex · Memphis, TN
• Production Coordinator II — Rocketlab · Middle River, MD