Production and Maintenance Technician

About this role

iHeartMedia                                                                               Current employees and contingent workers click  here to apply and search by the Job Posting Title.                                                                               The World's Largest Broadcast Software Provider.   RCS Worldwide is home to four industry-defining brands: RCS, Media Monitors, Mediabase, and Florical Systems — serving the broadcast, music, and media intelligence markets across 120 countries. Every day, thousands of radio and television stations around the world rely on RCS technology to stay on air, sound great, and compete in a rapidly changing landscape.   Here is what makes us different:   We are the company behind the scenes of media that billions of people consume every day. When a song plays on your favorite radio station, when a song charts in the music industry, when a TV network stays on air without a second of downtime — there is a good chance RCS technology played a role. Our portfolio touches every corner of the media ecosystem, from playout and music scheduling to international advertising intelligence and airplay analytics.   We are a global team passionate about the industry we serve and moving with the speed and ambition to lead it forward.   If this opportunity excites you, but your experience doesn't align perfectly with every qualification, we encourage you to apply. At RCS Worldwide, we know that great talent comes from many different backgrounds and experiences. We're committed to building an inclusive, collaborative workplace where people can grow, contribute, and make a meaningful impact.                                                                                What We Need: RCS is looking for a detail-oriented technician responsible for Quality Control of computer systems shipping from our Ogallala, NE office. The individual will work as part of a manufacturing team taking orders from receipt through shipping. This role also includes some facilities work in and around the building.                                                                               What You'll Do: • Tests hardware for failures and ensures accuracy of software configuration of systems prior to shipment to customers.

• Testing of potential new hardware for use within our environments and for conflicts with other sold products. Document test results of such testing.

• Responsible for ensuring data entry of orders following shipment of systems.

• Responsible for ensuring that orders in the system that are approved for processing are printed and passed along to the team responsible for building said systems.

• Responsible for being able to perform the build process for all systems, both to understand config control better but to also build systems.

• Responsible for shipping systems which does includes international shipments and creation of required documents.

• Track marketing promotional materials and perform shipments.

• Tracking of trade show booths including both shipment and returns. 

• Review and tracking of expiring licenses to eliminate customer hardship.

• Completes and maintains quality control documentation.

• Responsible for assisting with building maintenance including but not limited to: • Snow removal – (outside normal working hours required when necessary)

• Changing filters and maintaining furnace and A/C units.

                                                                              What You'll Need: • High school diploma and related work experience.  

• An understanding of Windows server and workstation operating systems to troubleshoot software issues and to properly install and configure internal software programs.

• Technical knowledge of computer hardware to be able to troubleshoot hardware issues and to replace components within.

• A working knowledge of Microsoft computer programs (i.e. Excel, Word, etc.).

• IT, SQL, and Networking knowledge is a plus.

• Operate a forklift for loading and unloading of palletized hardware and crates on trucks.

• Must have a valid driver’s license.

• Able to lift 50 pounds comfortably and able to lift upwards of 100 pounds in a team lift.

• Ability to communicate effectively with other departments within the company as well as with companies outside RCS.

• Needs to be detail oriented and able to multi-task, as well as adjust to changing priorities as situations arise.

• Qualified candidate must possess problem solving, communication and organizational skills.  

Please note: This position is on-site in Ogallala, NE. No remote work possible. Working hours are 7 am to 4 pm MDT, Monday - Friday.                                                                                What You'll Bring: • Respect for others and a strong belief that others should do this in return

• Ability to work within prescribed guidelines without needing close supervision

• Problem solving skills within established procedures

• Understanding of when to seek guidance for unforeseen problems

• Close attention to detail

• Strong written and verbal communication skills

• Ability to act in a professional manner and collaborate with colleagues of different levels

                                                                              Location: Ogallala, NE: 214 N. Spruce Street, 69153                                                                               Position Type:                                                                                              Regular                                                                               Time Type: Full time                                                                               Pay Type: Hourly                                                                               Benefits: iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following: • Empl

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