Product Manager, Spaces

About this role

Envoy protects the places the world relies on most by unifying people, spaces, and communications in one secure, integrated workplace management platform and ecosystem. More than 16,000 workplaces around the world trust Envoy to run secure, compliant, and connected operations across every location.

From manufacturing sites and data centers to life sciences labs, healthcare facilities, and corporate headquarters, Envoy unifies visitor management, risk assessment, mailroom management, digital signage software, resource booking, and emergency management into one integrated platform.

With deep integrations across access control, identity, compliance screening, and collaboration tools—including LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, Avigilon Alta, and Descartes Visual Compliance—Envoy helps organizations reduce risk, stay audit-ready, and operate with clarity at scale.

Learn more at envoy.com http://envoy.com

ABOUT THE ROLE

Product management here at Envoy is the most critical role in ensuring customers and their end-users love the products they use. Every decision you make will directly impact tens of thousands of workplaces around the world and their millions of occupants, be them employees, visitors, contractors, etc. Envoy seeks to deliver next-level operational efficiency, data-drivenness, safety, and security for everyone involved, and our solutions must be highly thoughtful about this at scale. You will be responsible for this for your product or product line. This isn't an easy job, but if high stakes is your game, you'll enjoy things a lot.

We are currently looking for product leadership to own and evolve our Workplace platform. This is the system that actually makes offices work. Think reserving desks, rooms, and parking spots, plus deliveries, space management, move management, and a whole lot more. Our goal is simple (but not easy!): make workplace operations dramatically more efficient while delivering experiences that feel seamless to employees. The purpose is more than operations and experiences; it’s about delivering real value to businesses by helping save money (and time) with managing complex spaces. There’s a lot of surface area, a lot of edge cases, and a lot of opportunity to make something that is complicated, feel obvious.

We're currently a small and nimble product team looking to grow from leadership previously being spread throughout product design roles, product marketing, engineering management, and we even have some IC engineers running their products externally. Needless to say, we recognize this isn't going to scale, and we want to get ahead of it with your ownership and help. This brings inward opportunity too – as the product team grows, we'll need product line leaders and organizers, and we'd much rather promote from within when possible. But for now, this is an IC PM role as that's the immediate need.

This is a full-time, five-day onsite role in San Francisco. Please remember we are a workplace company. We build products for workplaces and we believe that we can only become experts in something when we surround ourselves in it! We're happy to help move you out here if necessary. We also help with visa transfers if needed.

We hope this all sounds great to you so far!

This is an on-site position requiring 5 days per week (Monday - Friday) at our San Francisco HQ.

AS A BASELINE, YOU WILL NEED

- 5+ years of experience in Product Management, preferably in B2B with enterprise exposure and 0-1 product building experience

- An undergraduate degree in Computer Science, Engineering, or a quantitative field

IN THIS ROLE, YOU WILL

- Meticulously own vision, roadmap, strategy, and execution of your products

- Launch products and be ultimately responsible for the success/failure of the products/features based on the goals/metrics you define.

- Push for quality and urgency despite constant challenges for one or the other. You need to enjoy this battle.

- Be the primary switchboard and gather feedback from customers directly, our sales/success teams, and others cross-functionally to create an opinion and get things iterated, built, and launched. You must be good at rational decision-making; not everyone will always agree, yet you'll still need their support.

- Be the point person to customers during beta or high-iteration periods in products. And you'll run internal dogfooding.

- Story-tell internally the importance of what we're building to engineering ICs, designers, researchers and the general company, encouraging bottoms up ownership, creative thinking and internal contribution.

- Own much of pricing and packaging, and you'll ensure sales training happens as you expect for your products. There is no throwing-over-the-wall allowed here.

- You'll bring your existing product processes and help us all elevate our product execution.

- And yes, it has to be said, roles change over time; this job description is dynamic, you need to be comfortable in an environment where things can change a lot.

YOUR VALUES

Every company is unique, with its own culture and community, and specific values that make things gel. There is no one general fingerprint for what makes a 'good' company or a 'bad' one, it's all dependent on your personal values and how well they map to the values of the company you're part of. It's therefore critical you and us match well together. As you explore the list below, please be real with yourself – is this the kind of environment you really want? If not "yes absolutely", it's best to not apply, trust us, you're going to have a bad time. If however, these describe you, you're going to have an amazing time here with friends you'll retain for years to come. We hope this describes you!

- You have a passion for workplaces, have strong end-user intuition and demand products you yourself can proudly use daily

- You thrive in ambiguous, low-guid

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