Product Manager, Partner Commerce & Ecosystem

About this role

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

About the Role

This position sits on the Business Systems Product team in the CIO organization.

Verkada sells through partners. Two products carry that motion: the Verkada Store (vStore) , where partners quote, price, and order, and the Partner Portal , where partners run their Verkada business — registering deals, tracking orders and renewals, pulling pricebooks and inventory, requesting marketing funds, and reaching the training and enablement they need to sell. You own both. One partner experience, two surfaces.

Verkada's ambition is to be the easiest company in the industry to do business with, and the Store and the Portal are where that promise is either kept or broken. The bar is a system partners choose to use: intuitive enough to need almost no training, useful enough that nobody keeps a side spreadsheet, and scalable enough that order volume can grow faster than the supporting headcount growth.

This is a build role. vStore is homegrown and in active development, and partner self-service ordering is one of the company's primary levers to scale revenue without scaling headcount. You will own the roadmap end to end with a dedicated engineering team. Executives, Sales, Marketing, and Finance are all invested in these products, so success depends as much on building alignment as on shipping.

We are committed to a thriving in-office culture. This role requires you to be onsite at our HQ in San Mateo, CA.

What You'll Do

• Build streamlined features for pricing configurations, automated approvals, checkout, payments, and fund requests (MDF/JSF) to enable partners to operate without manual intervention.

• Take full ownership of strategy, prioritization, PRDs, and user experience for both core partner platforms, from quote-to-order pathways to navigation and identity management.

• Hold both products to a product standard, not an internal-tool standard. The honest measure is whether a partner would rather use the Store than call someone, and whether an internal user would rather use it than build a workaround.

• Partner with Sales, Channel, Marketing, Finance, Supply Chain, and Deal Desk to translate needs into features and workflow changes across the full partner journey.

• Talk to partners directly. Partner AEs, SEs, order admins, and finance admins each use these products differently, and the roadmap should reflect what they do, not what internal stakeholders assume they do.

• Lead cross-functional requirements sessions to define functional scope. Surface the unspoken and conflicting requirements, and drive to a decision.

• Directly impact key operational metrics—including board-level targets for self-service order adoption, reduced quote cycle times, straight-through order processing, and support ticket deflection across key partner personas.

• Recommend changes to development and system standards that improve scalability and reduce maintenance burden.

What You Bring

• Bachelor's degree in MIS, CS, Business, or other technical/analytical field.

• Minimum 5+ years of experience, ideally including e-commerce, retail systems, or online storefront management.

• Basic SQL, Python, JavaScript and HTML preferred.

• Experience with marketplace platforms, channel programs, and multi-channel selling.

• Familiarity with CPQ and quote-to-cash, discounting, payment processing, checkout flows, and order management systems.

• Familiarity with pricing strategy concepts (e.g., tiered/volume pricing, promotions, bundling) and how they translate into system configuration.

• Experience designing for multiple personas in a single product, where the same surface has to serve a seller, an admin, and a finance user without becoming a compromise for all three.

• Exposure to inventory management, fulfillment/logistics, deal desk, sales operations, or revenue operations functions is a plus.

• Solid understanding of UI/UX principles and experience partnering with design on storefront and checkout flows; comfortable reviewing wireframes/prototypes and giving informed product feedback.

• A track record of building systems people adopt. You can point to something you shipped that replaced a manual process and stuck.

• Work ethic: you do what it takes. Equally comfortable owning a task yourself as delegating it.

• An ideal candidate handles ambiguity, moves fast, and builds alignment across a demanding stakeholder group — keeping leadership informed and bought in along the way.

• Must be able to be onsite 5 days a week in our San Mateo HQ.

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to m

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