Product Manager III

About this role

What you’ll be part of

Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

About the role:

We are looking for a Product Manager III to join our Growth team. This person will be responsible for our holistic account creation experience, including personalization, security, and enterprise partnerships. This role will be part of our Growth Area, responsible for member acquisition, education, and retention. This role will report to the Director of Product, Growth.

Where you will work:

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

What you will do:

• Own the end-to-end account creation experience — from a member's first touch through a verified, activated account — across web and mobile, including the sign-up UI, authentication, and account security

• Optimize the activation funnel. Define and improve sign-up conversion and time-to-activation through experimentation, funnel analysis, and systematically removing friction and drop-off

• Personalize onboarding so members reach value faster, tailoring the experience to eligibility, plan type, and member context

• Lead account security and fraud prevention — authentication, account recovery, and protecting members' health data — without adding unnecessary friction

• Coordinate SSO integrations with enterprise clients and internal teams, ensuring a secure, low-friction sign-on experience

• Own the roadmap and metrics for account creation: prioritize with data, make trade-offs, and communicate results to stakeholders

• Work day-to-day with engineering, design, and data science to ship and iterate quickly

The ideal candidate has:

• 3–5 years of Product Management experience, with a track record of delivering high-impact features in a fast-paced environment

• Technical Fluency: A proven ability to navigate technical domains and dive deep into complex systems, ideally with consumer product experience

• AI Fluency: A habit of using AI tools to work faster — prototyping, research, and analysis — and curiosity about how AI can improve the member experience

• High Autonomy: An "owner" mindset with the ability to take a complex, unscoped problem and drive it to a successful resolution

• Expert Communication: Exceptional written and verbal skills, with the ability to influence both internal engineering teams and external client executives

• Strong Analytical Foundation: A data-first approach to decision-making, using metrics to guide product intuition and navigate difficult trade-offs

• Mission-Driven: A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

What you’ll get here:

You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.

At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.

What you'll get here:

You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.

At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.

Compensation Transparency:

The target salary range for this position is $180,000 - $205,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.

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