Product Manager – CPQ Hardware & Software

About this role

Business Transformation is a strategic group focused on evolving the way we support our sellers and coworkers on our process, policy and technology transformation efforts. This group partners with stakeholders across the enterprise to develop strategies, build plans, prioritize efforts, implement changes and measure outcomes.  

The Product Management Team falls under the Business Transformation group and focuses on defining the long-term product strategy for our digital seller team. The Product Manager – Hardware & Software role will be responsible for driving the strategic direction of our products, from conception to execution, working closely with cross-functional teams to define product vision, roadmap, and objectives, ensuring alignment with business goals and customer needs. The ideal candidate is a strategic thinker with excellent communication skills and a passion for delivering innovative solutions. A successful candidate will need to be comfortable synthesizing a clear, logical, data driven narrative out of confusing, ambiguous and at times conflicting information. 

What You Will Do  • Build strong relationships with both technical and non-technical teams such as Product Managers, Product Owners, Developers, Digital Engagement Managers, and Product Marketing.  • Build strong relationships with product end users such as Sales, Integrated Tech Services (Now known as Solutions and Services or S&S), Operations, Product & Purchase Management (PPM), and Finance teams.  • Comfortable speaking, presenting, and demoing capabilities at all levels of an organization up to C-suite  • Define and track key performance indicators (KPI’s) to measure the success of product initiatives against business objectives  • Comfortable with hypothesis-driven feature development  • Develop and articulate a clear product roadmap that aligns with company objectives and market trends  • Translate roadmap into actionable strategies to drive product growth and innovation  • Define and maintain journey maps to understand user journeys by persona  • Own and prioritize product backlog, ensuring alignment between stakeholders and technology  • Conduct market research and user interviews to identify customer requirements and validate product hypotheses  • Lead feature prioritization and coordination with agile teams to plan and execute Program Increments (PI’s)  • Create and maintain Program Increment artifacts such as feature backlogs, WSJF’s, Sprint Plans, and Release Notes  • Collaborate with architects, designers, and product owners to develop innovative and scalable solutions that meet customer needs and technical requirements 

What We Expect of You  Minimum basic requirements  • Bachelor’s degree or equivalent experience required  • 5+ years of Product Management, Professional Services or Technology experience  • Proven track record of successfully managing products from concept to launch in a fast-paced environment  • Strong analytical and problem-solving skills, with the ability to prioritize and execute tasks effectively  • Excellent communication and presentation skills, with the ability to influence cross-functional teams and senior stakeholders  • Experience with Agile methodologies, including SAFe, Scrum, and Kanban  • Experience with subscriptions, annuities, and or contracts that can be renewed and require lifecycle management is required  • Strong verbal and written communication skills with the ability to effectively interact with internal and external stakeholders  • Capable of taking granular level detail and communicating information at a high level  • Excellent analytical skills  • Ability to manage competing priorities demonstrating adaptability in meeting prioritized deadlines  • Proficient in Microsoft office applications with strong experience in PowerPoint  • Demonstrated ability to effectively present data to stakeholders for full scenario understanding  • Track record of identifying process improvements and making appropriate recommendations  • Strong negotiation skills with the ability to influence stakeholders 

Preferred skills, experience, and qualities needed  • Familiarity with Salesforce CRM, Salesforce CPQ, Certinia PSA, Lucidchart are a plus  • Experience working with Zuora, Salesforce Revenue Cloud, or other subscription management platforms is a plus 

Pay range: $124,000 - $174,600 depending on experience and skill set  Annual bonus target of 10% subject to terms and conditions of plan  Benefits overview: https://cdw.benefit-info.com/  Salary ranges may be subject to geographic differentials 

CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible thro

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