Product Manager

About this role

Qualifications • Bachelor’s degree in Healthcare, Business, IT, or business-related field or equivalent/years of experience required. • Revenue Cycle certifications are preferred but not required.

This position is remote and based in the U.S

Experience • 7+ years related work experience. • Experience in billing operations for a hospital is preferred. • 3+ years product management experience preferred. • Experience with enterprise-level patient financial systems preferred. • Experience with enterprise-level scheduling and/or registration software solutions preferred. • Experience interacting with customers to define and prioritize requirements and specifications. • Software design experience in complex, multi-tasking, real-time, highly availability system preferred (SAFe Agile experience preferred). • Experience working in small, highly focused teams. • Must be able to define and manage complex processes and/or product issues of a broad scope using independent judgment. • Excellent analytical skills. • Excellent interpersonal communication and management skills. • Demonstrated problem solving skills.

Responsibilities • Leads the full product lifecycle, including product strategy, roadmap planning, requirements gathering, and product launches. • Translates business objectives and customer needs into product requirements, user stories, and development priorities. • Manages and prioritizes the product backlog while collaborating closely with development, QA, and cross-functional teams. • Engages with customers, prospects, and stakeholders to gather feedback, identify market needs, and drive product improvements. • Supports Agile development processes, including sprint planning, daily scrums, reviews, and retrospectives. • Develops product messaging, value propositions, and strategic communications for internal and external stakeholders. • Ensures successful delivery of high-quality software solutions by coordinating across engineering, operations, professional services, and leadership teams.

Travel Requirements: • As required, up to 25%

Working Arrangements: • Work is performed in a remote environment with minimal exposure to health or safety hazards.

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