Product Management Senior Manager, Tempus Technologies

About this role

Position Overview

Founded in 1987, Tempus Technologies is the expert leader of secure payments at the point of interaction. We're committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers' business requirements. As a leader in the industry, we recognize our employees as one of our greatest assets. Tempus is growing and our team is growing with us, allowing for unlimited possibilities for career advancement and the potential for employees to develop their own individual career paths.

As a Product Management Senior Manager within Tempus Technologies, subsidiary of PNC, you will be based remotely.

The Product Manager Senior Manager is accountable for defining and delivering the strategic vision, roadmap, and measurable business outcomes for the Tempus portfolio. The role ensures that Tempus investments, priorities, and product decisions are aligned to organizational objectives and deliver quantifiable customer, operational, and business value.

This leader owns the product portfolio strategy, success metrics, and execution framework, ensuring that product investments address customer needs, close competitive gaps, improve operational efficiency, and create sustainable market differentiation. The role is responsible for evaluating market opportunities, customer requirements, competitive capabilities, and emerging technologies to ensure Tempus maintains a modern, scalable, and innovative product portfolio.

The position provides leadership and structure across the product management function, establishing product management standards, quality expectations, prioritization frameworks, and execution discipline. The role leads and develops a team of Product Owners, ensuring consistent product practices, accountability, and high-quality outcomes across all initiatives.

A key responsibility of this role is identifying and driving opportunities to leverage artificial intelligence to improve customer experiences, automate operational processes, enhance decision-making, increase productivity, and create competitive differentiation across the Tempus portfolio. The leader ensures AI capabilities are evaluated and incorporated where they deliver measurable customer and business value.

Working closely with customers, executives, technology teams, operations, sales, implementation, and other stakeholders, this role drives alignment between strategic objectives and product execution while ensuring customer needs are represented, prioritized, and delivered through quarterly planning and roadmap execution.

Key Responsibilities: • Define and communicate the product portfolio vision, strategy, roadmap, and key performance indicators (KPIs). • Establish portfolio priorities that align with company objectives, customer needs, and market opportunities. • Lead, coach, and develop a high-performing team of Product Owners. • Establish and govern product management standards, operating models, and quality expectations. • Drive quarterly planning, prioritization, and execution across the portfolio. • Partner with stakeholders and cross-functional teams to ensure customer, business, and operational needs are understood and addressed. • Identify competitive gaps, customer pain points, and market opportunities and translate them into product investments. • Evaluate and incorporate AI-driven capabilities that improve customer outcomes, operational efficiency, and portfolio differentiation. • Ensure clear accountability, visibility, and communication for product initiatives, dependencies, risks, and outcomes. • Foster a culture of innovation, continuous improvement, customer centricity, and measurable results.

Measured On: • Achievement of portfolio business objectives and strategic KPIs. • Delivery of quarterly roadmap commitments and planned outcomes. • Customer adoption, satisfaction, retention, and value realization. • Portfolio growth, revenue impact, operational efficiency improvements, and return on investment. • Reduction of competitive capability gaps and expansion of differentiated product offerings. • Product quality, consistency, and adherence to established standards. • Stakeholder satisfaction and organizational alignment. • Product Owner team performance, development, and engagement. • Successful identification and implementation of AI-enabled capabilities that create measurable customer or business value.

Business Value This role provides leadership and structure across the product management function to improve prioritization, consistency, quality, and execution across the Tempus portfolio. By defining the portfolio vision, strategy, roadmap, KPIs, and standards of excellence, the role ensures investments are focused on initiatives that deliver the greatest customer, operational, and business value. Through strong stakeholder engagement, disciplined product governance, effective management of Product Owners, and strategic adoption of AI capabilities, this leader enables Tempus to accelerate innovation, improve execution predictability, enhance customer outcomes, and strengthen its competitive position in the market.  

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description • Responsible for the end-to-end business and financial results for multiple product sets utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience through the leadership of teams managing new and existing products or experiences. • Uses knowledge of emerging technologies to deliver product to customers through all app

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