Product Designer

About this role

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Role Overview The Product Designer will execute the creation of AI-enabled, user-centric design experiences across Pharmacy Management, Clinical Service and Inventory Optimization technology products. This role combines human-centered design practices, strategic product thinking, and AI innovation to accelerate the delivery of scalable product solutions that drive value for customers and achieve business outcomes.

This role will drive end-to-end product design initiatives, research insights, and design optimization from discovery to launch for products with minimal supervision. Partnering closely with Product, Design, and Engineering Leadership, this individual will leverage extensive AI prototyping capabilities, expertise in Figma and design systems, and exceptional UI/UX design skills to deliver seamless design artifacts that enrich the customer experience.

Reporting to the VP of Product, this role will be responsible for driving consistency, scalability, and usability across a complex portfolio of products. Within the product organization, the Product Designer will shape product design and product strategy and advocate for intuitive integration of AI into the design workflow to creatively contribute to product outcomes. The ideal candidate possesses expert visual, interaction, and systems design capabilities and effectively communicates design recommendations that drive leadership decisions.

McKesson Pharmacy System (MPS) is an independent business within the larger McKesson Commercial Strategy & Innovation (CSI) organization.

Key Responsibilities AI-Led Product Design Experience  

• Execute   the end-to-end design for AI- enabled product experiences for platforms including web, mobile, and other channels from discovery to launch, accelerating product , design, delivery, and optimization.  

• Translate user needs into intuitive workflows, interaction models, and scalable solutions aligned with the product strategy.  

• Decompose customer needs and translate them into intuitive, scalable product designs that tie back to the intent of the product strategy.  

• Conduct qualitative and quantitative user research to   identify   customer needs, synthesizing the insights and behavioral data into actionable recommendations.  

• Validate concepts through usability testing and define success metrics that inform product design decisions.  

Design System & Architecture  

• Define cross-portfolio design systems to drive consistency across components, accessibility standards, and interaction patterns .  

• Create AI-driven, reusable frameworks and patterns that highlight product recommendations, product development, and improve user experience quality.   

Design Innovation   

• Leverage Figma AI and other AI -powered   design tools to augment design efficiency and quality,   drive   team productivity, and product delivery .  

• Identify   emerging AI trends and tooling   that   steer   design innovation cross-functionally .  

• Share leading practices for AI-led design principles with key stakeholders and partners.  

Cross Functional Partnership  

• Partner with product, data, customer   success   and other commercial businesses to translate complex initiatives and problems into human-centered design .  

• Contribute to the   definition and prioritization of features across product roadmaps and workflows.  

Minimum Requirement Degree or equivalent and typically requires 4+ years of relevant experience.

Education Bachelor's degree in human-computer interaction, graphic design, visual design, industrial design, information architecture, information systems, computer   science or a related field;   or equivalent experience.  

Critical Skills

• 4 + years of progressive experience in product design in enterprise, platform, SaaS, digital experiences.  

• Experience   executing   end-to-end product design   for   complex technical   product portfolios in enterprise, platform, or SaaS environments   from discovery to launch .  

• Proficiency   in Figm a   including   AI-enabled prototyping,   design systems   architecture ,   governance,   component   libraries , and tokens .  

• Expertise   in AI- enabled   product design   including   human-AI interaction patterns,   prompt design, rapid prototyping, UX research   augmentation, content generation,   AI assisted-workflow, and responsible AI principles .  

• Ability to   craft scalable design frameworks, design standards, interaction   patter n s   and exercise judgment on where to   enforce design consistency versus empowering product - specific   customization .  

• Exceptional   cross-functional facilitation ,   collaboration , and stakeholder management   skills with experience   driving   discovery sessions, design workshops, and strategic working sessions to   create   alignment with   product, engineering, customer success ,   and   other   commerci al leaders .    

• Strong communication,   storytelling , visual presentation   skills with the ability to   translate technical insights into   executive ready   narratives   that drive strategic decisions .  

• Experience   creating and operationalizing AI-enabled design workflows, agents,   and automation capabilities that accelerate product design velocity.   

Preferred Experience

• Experience   scaling design systems across complex multi-product platform organizat

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