Principal UX Designer I

About this role

Job Summary: A Principal UX Designer I takes on difficult and complex creative problems and solves them. She/he leads the design strategy and creative toolkit for multiple businesses or product lines. She/he is an expert user of a number of design tools. She/he mentors and trains the design community.

Responsibilities:

Customer (or User) Focus • Deeply understands customer use cases and knows how to drive added clarity when needed. • Deeply understands competitor product set and strategy and how it influences customer decisions. • Partners with data scientist to better understand customer needs.

Creative Problem Solving • Targets the 'wicked problems' of the organisation. • Identifies if we are addressing the right problem with a thorough analysis of the brief. • Applies a highly skilled level of critical and design thinking. • Independently identifies innovative creative solutions. • Iterates and tests solution to check it solves the problem. • Shares and promotes learnings that drive forward the creative direction of the organisation.

Product Design • Leads and drives the UCD vision for the most complex problems. • Looks beyond the current release cycle and explores future scenarios. • Works with UX Researcher to understand the user needs, making proactive use of insights to set design principles. • Defines and evangelizes the interaction patterns that become key drivers of the UI Brand of the company. • Defines user experience for the portfolio and execute strategic user research. • Helps to define the product strategy. • Communicates and evangelizes the importance of real customer engagement within product development.

Data Driven Analysis & Testing • Extracts most relevant data to offer a unique UX research strategy. • Mentors other UX researchers in data driven analysis and testing. • Identifies gaps where data is needed and introduces new analytical tools. • Regularly oversees the testing of design work. • Presents findings of data driven analysis and testing to guide the organisation.

Technical Skills • Expert knowledge of the tech stack of the organisation. • Power user of design and protoyping software (Axure, Sketch, Invsion). • Is a key point of contact for product and tech teams. • Offers masterclasses to train other designers. • Produces pixel perfect designs across all platforms. • Trials and introduces new tools to the organisation.

Competencies:

Personal Capability Practices Self-Development • Models self-development and supports others to take development actions • Creates an atmosphere of continual improvement, in which self and others are encouraged to exceed the expected results • Seeks out high-level sponsors and mentors • Seeks out future career moves and job assignments

Solves Problems and Analyzes Issues • Identifies and highlights new trends, potential problems and opportunities early • Effectively coaches others on how to analyze information to solve problems • Encourages and coaches others to seek alternative ways to solve complex problems

Innovates • Actively contributes to team culture of innovation • Focuses innovative effort on highest impact issues and areas • Encourages and supports others to share new ideas • Is willing to take calculated risks • Learns quickly from success and failure and effectively applies learning

Interpersonal Skills Communicates Powerfully and Prolifically • Delivers presentations clearly and with high impact • Develops a trusted 2-way communication interface between the team and stakeholders • Provides a definite sense of direction and purpose • Provides people with a clear understanding of how their work fits within a wider organisation

Collaboration and Teamwork • Promotes a high level of cooperation between all members of the work group • Keeps team informed of all relevant information affecting the organisation, team members and their work • Achieves objectives requiring a high level of cooperation from people in other parts of the organisation • Takes the lead in resolving conflict within a work group • Looks for ways for team to work with other teams and divisions

Builds Relationships • Balances “getting results” with a concern for others’ needs • Is in touch with issues and concerns of individuals within the work group • Initiates contact with other teams or divisions to build relationships that enhance the business results • Is trusted by members of work group and across the organisation • Adds value to the relationship • Manages conflict within work groups

Experience (US Only) and Education

Suggested Minimum Years of Experience: 10 - 15 years

Critical Experiences (Required for entry into this role): N/A

Education to Qualify: 

U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates.



This job is eligible for an annual incentive bonus.





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USA

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