Principal Oracle Business Systems Analyst (Order Management & Pricing)

About this role

Join us at Entrust   

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely .    

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Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge , scalable technologies. But our secret weapon? Our people. It’s the curiosity , dedication, and innovation that drive our success and help us anticipate the future. 

Our organization is growing rapidly, and we depend on curious, dedicated, and innovative professionals to anticipate future needs and deliver solutions for a more connected, intelligent, and secure enterprise. Our technologies support global operations across multiple business units, enabling efficient processes, strong governance, and scalable growth. We achieve this through collaboration, expertise, and a commitment to excellence.

Join us. Together we’ll build solutions that strengthen our business and empower our teams worldwide.

Position Overview : We are seeking a Principal Business Systems Analyst – Oracle to serve as a senior functional and technical leader across our Oracle enterprise application landscape. This role is responsible for driving solution strategy, optimizing Oracle Cloud ERP and/or Oracle E‑Business Suite capabilities, and ensuring that our systems effectively support evolving global business processes.

The Principal BSA acts as a trusted advisor to business stakeholders and IT leadership, providing deep Oracle expertise, guiding solution design, and mentoring other analysts. This role blends business process knowledge, system configuration, data analysis, and cross‑functional collaboration to deliver scalable, high‑quality Oracle solutions.

Responsibilities :

Oracle Solution Leadership • Lead the implementation, configuration, and support of Oracle EBS R12 Supply Chain modules, including Order Management (OM) and Advanced Pricing.

• Facilitate the use, enhancement, and optimization of Oracle enterprise applications across global business functions.

• Evaluate and recommend how to best leverage Oracle Cloud ERP, E‑Business Suite, and the broader Oracle ecosystem to meet business needs.

• Serve as the lead Oracle BSA, providing direction, coaching, and support to analysts and administrators.

• Partner with business leaders to translate requirements into scalable, sustainable Oracle solutions.

Business Analysis & Functional Design • Conduct requirements gathering, gap analysis, and functional design workshops with business stakeholders.

• Configure Advanced Pricing rules, qualifiers, modifiers, price lists, formulas, and pricing workflows to support complex pricing strategies.

• Configure Order Management holds, hold sources, release rules, and automated hold logic to support credit, fulfillment, compliance, and operational controls.

• Configure workflows, approvals, setups, and master data for procurement, order fulfillment, and related SCM processes.

• Perform data migration, integration, and reconciliation across SCM and financial modules.

• Develop and maintain functional specifications, solution design documents, configuration workbooks, and test plans.

Project & Delivery Ownership • Lead and contribute to sprint planning, backlog prioritization, and roadmap development aligned with business objectives.

• Develop and execute comprehensive test plans, including unit testing, system testing, and UAT.

• Drive end‑to‑end solution delivery, including configuration, testing, deployment, and post‑go‑live support.

• Play a key role in Oracle upgrades, quarterly releases, and patch cycles, including regression testing and change management.

Operational Excellence & Support • Provide post‑implementation support, troubleshoot issues, and ensure system stability and performance.

• Act as a senior escalation point for complex issues, cross‑functional problem resolution, and enhancement identification.

• Ensure adherence to governance standards, operational processes, and data integrity policies.

• Monitor system usage, performance, and adoption; partner with BI teams to develop dashboards and reporting.

• Stay current on Oracle patches, enhancements, and best practices, including updates to Advanced Pricing and Order Management.

Cross‑Functional Collaboration • Collaborate with technical teams to support customizations, extensions, reports, and interfaces (RICE components).

• Work closely with integration partners and external vendors to design and support end‑to‑end solutions.

• Support integrations between Oracle and upstream/downstream systems, ensuring data consistency and process alignment.

• Partner with global process owners across Finance, Order‑to‑Cash, Procure‑to‑Pay, Supply Chain, Manufacturing, and other domains.

Training, Documentation & Change Enablement • Create and deliver training materials, job aids, and end‑user training sessions.

• Promote user adoption and continuous improvement through structured communication and change management practices.

• Maintain a broad enterprise perspective and anticipate future business and technology needs.

Basic Qualifications: • Bachelor’s degree in Information Technology, MIS, Business Systems, or related field.

• 10+ years of experience in enterprise application administration, implementation, or support.

• 7+ years of hands‑on experience with Oracle Cloud ERP and/or Oracle E‑Business Suite.

• Strong understanding of core enterprise processes such as Financials, Order‑to‑Cash, Procure‑to‑Pay, Supply Chain, Manufacturing, and Service or Asset Management.

• Proven ability to develop business requirements, functional designs, and test documentation.

• Strong analytical skills, including data cleansing, analysis, and synthesis across multiple sources.

• Excellent communicati

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