Principal Field Education Specialist - West Region

About this role

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life Medtronic Neuroscience is focused on transforming care for patients with neurological, spinal, and chronic pain conditions. Through meaningful innovation and strong clinical partnerships, we help clinicians deliver therapies that improve lives and expand what is possible in-patient care.                     Medtronic ENT develops technologies that help clinicians treat complex ear, nose, throat, skull base, and airway conditions with precision and confidence. Our solutions support care in office and surgical settings, helping improve experiences and outcomes for patients. Check us out on LinkedIn: Medtronic ENT

We are looking for a Principal Field Education Specialist who will assist in the execution of training plans for field-based sales professionals. The successful candidate will be responsible for ensuring the education and preparation of our teams, including but not limited to Enterprise Account Sales Managers, Clinical Sales Specialists. You will work in coordination with the Program Sales Training Manager and District Manager to effectively coordinate and deliver field training sessions and field travel. We are looking for an ambitious, organized and highly efficient expert with medical devices and/or successful sales and training experience. Familiarity with Ear, Nose, & Throat medical sales is also helpful for candidates considered for this position. 

This remote role supports Medtronic’s patient-first mission through cross-functional collaboration and requires up to 50% travel.

Primary responsibilities: Responsibilities may include the following and other duties may be assigned. • Distributes training schedules, learning tracks, playbooks, and creates reports on outcomes of all field training curriculum, and maintains training records

• Ensure New Hire understanding of all key areas of product information, internal processes; including but not limited to Allego, Salesforce, and Power BI. 

• Assist Product Managers, Sales Training, Office of Ethics and Compliance, Contracts and Pricing in implementing training programs for field team

• Assess New Hire retention of training sessions and material

• Field Travel with new hire and provide feedback to new hire and direct manager, make recommendations on areas of growth opportunities and resolve gaps.

• Observe New Hire on a sales call demonstrating instruments, presentation skills

• Keeps up to date on all product information, marketing strategies/initiatives to act as a key resource for New Hires.

• Must provide product demo excellence capabilities on all key products to New Hires

• Plan, schedule and conduct weekly/biweekly/monthly New Hire calls during first year of New Hire employment to ensure reinforcement of all key training topics, answering questions and directing New Hires to appropriate resources.

• Work with the Sales Training Program Manager to identify unmet training needs and help create curriculum to facilitate the necessary training

• High level of communication with Training Director, Regional Sales Director, District Sales Manager, and Field Coaches to ensure New Hire training and development needs are met

• Ability to travel up to 50% and overnights

Required Qualifications • Bachelor's Degree

• Minimum of 7 years of relevant experience or 5 years of relevant experience with an Advanced degree

Preferred Qualifications • Experience in Field sales

• Training or coaching experience preferred

• Experience with or willingness to train on Allego LMS

• Delivering effective virtual and in-person training experience

• Demonstrated ability to utilize internal resources, effectively plan and work within their regional territory

• Ability to prepare effective written evaluations and recommendations for improvement

• Ability to use creativity to maintain excitement and engagement around training classes/Teams meetings

• Ability to administer and organize a learning curriculum

• Expertise in project management, organizational skillset, and ability to meet timelines.

• Ability to analyze and communicate clinical study designs and results.  Proficiency in clinical literature search desired.

• Background in ENT Navigation / Head and Neck

• Proven ability to successfully manage multiple projects in a dynamic environment with a sense of urgency.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where e

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