Principal Enterprise Architect, Infrastructure & Operations

About this role

This role is eligible for our hybrid work model: 2 days in-office

Principal Enterprise Architect, Infrastructure and Operations Our Technology team is the backbone of our company: constantly creating, testing, learning and iterating to better meet the needs of our customers. If you thrive in a fast-paced, ideas-led environment, you’re in the right place. 

Why this job’s a big deal: As a Principal Enterprise Architect for Infrastructure and Operations, you’ll set the strategy and standards that power reliability, speed, and safety across Priceline’s platforms, networks, and run-time environments. This role raises the architectural bar for Priceline’s Infrastructure and Operations—building reliable, scalable, secure, and cost-effective foundations so product teams can ship quickly without chaos. You’ll unify platform engineering, SRE, networking, and multi-region cloud infrastructure into paved roads and guardrails that accelerate delivery, improve reliability, strengthen observability, reduce change-failure rate and MTTR, enable safe, scalable AI adoption, and lower total cost of ownership (TCO).

In this role you will get to: • Define and evolve the target-state Infrastructure and Operations architecture aligned to Priceline’s long-term business and technology objectives, with a pragmatic phased roadmap and measurable interim milestones.

• Design and govern global, cloud-native platforms (e.g., Kubernetes/GKE, service mesh, data and messaging backbones, edge/CDN, identity/IAM, network architecture) that are resilient, scalable, secure, and cost-optimized—grounded in explicit trade-offs.

• Lead platform engineering strategy—establish paved roads/golden paths, an internal developer platform (IDP), reusable reference architectures, and self-service automation that shorten idea-to-production cycles.

• Lead architecture governance, codifying standards and guardrails, managing technical debt, ensuring compliance, and minimizing architectural risk.

• Partner with Product and Technology leaders to design end-to-end solutions across internal and third-party systems—defining integration patterns, API/data contracts, clear ownership boundaries, and SLAs.

• Institutionalize SRE fundamentals and advance Infrastructure as Code and GitOps.

• Embed security and privacy by design—partner with Security/Risk to implement Zero Trust, secrets and key management, vulnerability & patch orchestration, data protection, and regulatory controls (e.g., PCI, SOX, GDPR/CCPA) across platforms and pipelines.

• Use business criticality classification to drive resiliency, capacity, and performance engineering requirements, with automated IaC policies for topology/redundancy, data protection, observability configuration, SLOs, change management requirements, and IAM policies.

• Evaluate emerging technologies, patterns, and vendors to shape strategic roadmaps—leading build/buy/partner analyses, proofs of concept, and TCO/ROI assessments to de-risk decisions.

• Coach principal and staff engineers, uplevel engineering practices, and cultivate a culture of clarity, simplicity, and continuous improvement.

Who you are: • Strategic thinker and clear communicator who can influence executives, peers, and engineers.

• Deep experience (8+ years) across cloud infrastructure and operations—Kubernetes/container platforms, platform engineering/IDP, networking and site traffic management/edge platforms, storage, observability, incident management, DR/BCP, and modern change management.

• Hands-on engineering background with fluency in Infrastructure as Code (Terraform), automation (e.g., Python/Go), GitOps/CI/CD, service mesh, and production observability.

• Cloud-native experience—ideally GCP (e.g. GKE, Cloud Service Mesh, VPC, CloudSQL/AlloyDB/Spanner, BigQuery, Bigtable, GCE, GCS, Vertex AI, Looker) and Kafka.

• Security-first mindset with practical knowledge of Zero Trust, IAM, secrets management, vulnerability management, security and identity protocols (PKI, TLS/mTLS, OAuth 2.0/OIDC), and privacy/compliance frameworks (e.g., PCI, SOX, GDPR/CCPA).

• FinOps-aware—able to model and optimize cost/reliability/latency trade-offs at scale.

• Bias for clarity and simplicity—reducing complexity and enabling teams to move faster and smarter.

• Analytical problem-framer who reduces ambiguity into clear, actionable components.

• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.

• The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics are essential.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

The salary range for this position is $175,000- $220,000 USD.

#LI-VM1 #LI-hybrid

Who We Are

WE ARE PRICELINE.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers. 

Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.  

We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walk

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