Principal Consultant - Insurance Transformation SME

About this role

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Principal Consultant - Insurance Transformation SME

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner. 

Please visit  Fractal | Intelligence for Imagination  for more information about Fractal  

Location: Remote (US) - East Coast location preferred

Note:  This position is not eligible for Immigration Sponsorship  at this time.  

Role Overview:   We are seeking an Insurance Transformation SME to support strategic transformation initiatives across underwriting, policy administration, claims, operations, and digital modernization programs for leading Insurance clients.

This role is ideal for an Insurance professional who combines strong business domain expertise with analytical thinking, stakeholder management, and a passion for driving business transformation. The successful candidate will work closely with client business leaders, technology teams, and transformation consultants to identify improvement opportunities, define future-state processes, and help deliver measurable business outcomes. The candidate should have good technical knowledge of the latest trends like Ontology, Semantic layer development, Gen AI/BI.

This position offers significant growth opportunities into transformation consulting, Insurance advisory, and AI-enabled business modernization leadership roles.

Responsibilities: Insurance Business Analysis • Strong Insurance domain knowledge, including claims, underwriting, policy administration, or regulatory use cases.

• Analyze Insurance business processes, workflows, and operational performance across underwriting, claims, policy administration, billing, and customer operations.

• Gather, document, and validate business requirements from client stakeholders.

• Perform current-state assessments and identify opportunities for operational improvement.

Digital & Business Transformation • Support Insurance modernization and transformation programs.

• Participate in business process redesign, operating model assessments, and future-state solution development.

• Assist in developing business cases, transformation roadmaps, and value-realization frameworks.

Data & Insights • Analyze business and operational data to identify trends, risks, bottlenecks, and improvement opportunities.

• Develop dashboards and reports using Power BI, Tableau, or similar platforms.

• Translate data into actionable business recommendations for stakeholders and leadership teams.

Stakeholder Engagement • Facilitate discovery sessions, workshops, and requirements gathering meetings.

• Collaborate with cross-functional teams including business, operations, product, and technology stakeholders.

• Prepare executive-level presentations, status updates, and solution recommendations.

Technology Enablement • Support implementation and optimization of Insurance technology solutions.

• Deep expertise in ontology engineering and semantic modeling.

• Work closely with business and technology teams to align business requirements with solution designs.

• Contribute to AI, automation, and analytics-driven transformation initiatives.

Continuous Improvement • Stay current on Insurance industry trends, regulatory changes, and emerging technologies.

• Contribute to best practices, reusable frameworks, and thought leadership initiatives.

Qualifications: Must-Have Experience  • 10–15 years of experience in the Insurance industry, Insurance consulting, business analysis, transformation, or operations roles.

• Experience working on business transformation, modernization, process improvement, or strategic initiatives.

Insurance Domain Knowledge • Strong understanding of one or more of the following areas: • Underwriting

• Claims

• Policy Administration

• Commercial Insurance

• Personal Lines

• Life & Annuities

• Insurance Operations

Analytics & Technology • Strong SQL skills for data analysis and reporting.

• Ontology and semantic layer foundation

• Good understanding of cloud, data platforms e.g. Snowflake, Databricks

• Understanding data models, reporting frameworks, and business intelligence concepts.

Consulting & Communication • Strong problem-solving and analytical thinking skills.

• Ability to communicate complex concepts to both technical and business audiences.

• Experience facilitating stakeholder discussions and requirements workshops.

• Strong written and verbal communication skills.

Preferred Qualifications • Experience with Guidewire, Duck Creek, Majesco, or similar Insurance platforms.

• Exposure to Insurance transformation or consulting engagements preferably in big consulting

• Knowledge of AI, automation, and digital transformation initiatives.

• CPCU, AINS, or other Insurance industry certifications.

• MBA or advanced degree.

Pay:   The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  At Fractal, it is not typical for an individual to be hired at or

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