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Premium Services & Catering Supervisor - Baxter Arena - $18/hr + Tips

ASM Global

Omaha, NE, USonsite

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About this role

Responsibilities & Duties • Oversee opening and closing duties of part-time bar staff and nonprofit group members. • Ensure all venues are properly stocked with inventory for their respective locations. • Maintain safe and sanitary work practices. • Follow and enforce corporate and local guidelines for food and alcohol service standards. • Ensure all catering events are executed successfully from setup to breakdown by providing excellent service and clear communication to clients and guests. • Perform monthly inventory counts and routine cleaning responsibilities. • Act as a team leader for part-time staff and nonprofit group members, serving as an extension of the food and beverage management team through effective and accurate communication.

Knowledge, Skills, & Abilities • Strong customer service orientation. • Excellent organizational and multitasking skills. • High attention to detail. • General knowledge of food and beverage operations, including alcohol service. • Willingness to learn and train on new skills. • Ability to delegate tasks effectively and communicate clearly. • Proficiency in operating and training staff on point-of-sale systems and adhering to cash-handling procedures. • Ability to maintain proper hygiene and adhere to dress code standards. • Strong work ethic with a focus on guest satisfaction. • Ability to work independently and complete tasks as assigned by the food and beverage management team. • Ability to collaborate in a team environment across departments. • Commitment to upholding corporate and organizational standards and values. • Perform other duties as assigned by management.

Qualifications • High school diploma or equivalent. • Must be at least 19 years of age in accordance with Nebraska state requirements for serving alcohol. • Previous supervisory experience in the food and beverage industry preferred. • Food Handler certification (or ability to obtain within 30 days of hire at employee expense, per Douglas County Health Department requirements).

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