Portfolio Manager, Design Operations

About this role

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.   Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.   A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York– was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

Job Title: Project Manager, Global Store Design Primary Purpose: The Project Manager, Global Store Design serves as the central coordinator for international store design initiatives, overseeing project schedules, milestone tracking, and cross-functional communication throughout the project lifecycle. This role drives accountability, facilitates informed decision-making, and ensures projects remain on track to meet key business and store opening objectives.

The successful individual will leverage their proficiency in project management to...

Maintain Project Schedules & Stakeholder Communication: • Manage project timelines for all international store projects, including new builds, renovations, enhancements, temporary stores and closures ensuring alignment with design development and construction milestones.

• Track critical design activities, monitor schedule changes, and provide visibility into project status, risks and forecasts. • Coordinate design review meetings, including agenda preparation and prioritization of key projects. • Lead regular project check-ins and milestone reviews; ensure stakeholders are informed of deadlines and risks and are accountable. • Serve as the primary liaison across design, construction, operations, and external partners to support effective communication, coordination, and project delivery. • Work with Project Portfolio Manager, North America, to coordinate cross-functional project execution.

Milestone Tracking, Process Optimization & Reporting: • Track project progress against key milestones and ensure schedule adherence throughout the project lifecycle. • Prepare and distribute weekly project schedules, status updates, and reports for leadership and project teams. • Develop and maintain executive dashboards and portfolio reporting for store openings, closures, renovations, remodels, and pipeline activity. • Identify opportunities to improve scheduling, tracking, and reporting processes, driving efficiency and adoption of best practices.

Risk Identification & Mitigation: • Identify and assess risks that may impact key design milestones, project schedules, or store opening dates. • Partner with cross-functional teams to evaluate impacts and develop effective strategies. • Drive proactive issue resolution and provide leadership with timely risk, issue, and escalation reporting.

The accomplished individual will possess... • Bachelor’s degree in project management, construction management, architecture, or related field. • 4+ years of experience in project scheduling or coordination within retail, architecture, or construction environments. • Strong understanding of international processes and landlord requirements. • Proficiency in scheduling tools (MS Project, Smartsheet, Monday.com or similar) and Microsoft Office Suite. • Exceptional organizational skills with the ability to manage multiple projects simultaneously. • Strong communication and problem-solving skills; ability to influence and drive accountability across teams. • Detail-oriented and proactive, with a focus on meeting deadlines and mitigating risks.

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Our Competencies for All Employees

Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationship

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