Pool & Sauna Haus Activities Lead - Giants Ridge

About this role

Compensation Amount: 21.00 USD Hourly Job Summary: Under the direction of the Pool & Sauna Haus Manager, this position is responsible for leading recreational activities while ensuring the safe, efficient, and guest-focused operation of the Pool & Sauna Haus. This role combines activity leadership, guest engagement, and facility attendant responsibilities, delivering an engaging and safe environment for all guests. Job Description: ESSENTIAL FUNCTIONS • Plans, organizes, and leads recreational activities, classes, and events for all age groups. • Assists in developing new programs and themed events. • Lead group activities such as fitness classes, games, and poolside programming. • Promotes activities and communicates upcoming events to guests. • Monitors and facilitates scheduled activities to ensure a positive guest experience.  • Registers guests at the facility, collects payments, and ensures proper waivers are signed.  • Monitors pool area users, maintaining order and safety; enforces policies, rules and regulations.  • Enforces policies, rules and safety regulations.  • Assists with facility events and supports operations as needed. • Maintain cleanliness and organization of pool, activity spaces and equipment. • Provides exception guest service and responds to questions, concerns, and feedback. • Follows proper emergency procedures when needed; administers first aid, as needed. • Reports employee or guest injuries to the Manager on duty and completes incident reports as directed.  • Is familiar with all unit services/features and local attractions/activities to accurately respond to guests’ questions. • Assists in training and supervising facility staff, ensuring adherence to safety standards and quality service.  • Performs other duties as assigned.

SKILL & KNOWLEDGE REQUIREMENTS • High School Diploma/G.E.D. preferred.  • Experience leading group activities, fitness classes, or recreational programming. • Passionate about guest service and the hospitality/recreation industry. • Ability to communicate and attend to guests with the highest standard of service. • Basic mathematical skills and ability to learn and operate point-of-sale (POS) system. • Ability to pass cash handling training. • CPR/First Aid/AED Certification required or ability to obtain. • Water Safety Instructor (WSI) certification, preferred.  • Prior experience teaching Yoga, Aerobics, or group fitness classes, required. • Knowledge and ability to apply first aid techniques or ability to learn. • Ability to work independently.  • Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to the supervisor.

PHYSICAL REQUIREMENTS • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the facility.  Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.  • Ability to safely negotiate slippery/uneven walking surfaces. • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently and up to 250+ lbs. with assistance occasionally. • Ability to frequently stand; walk; sit; stoop; kneel; or crouch.  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. • Withstanding temperature and humidity extremes in indoor/outdoor environments. • Reading and writing work-related documents in English. • Speech recognition and clarity, including the ability to understand and hear the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. • Constantly communicates and receives verbal communication with other employees in a sometimes fast-paced environment. • Ability to work evenings, weekends and holidays. • Physical presence at the job site is essential to perform job duties. 

EQUIPMENT USED • Point-of-Sale (POS) system • Typical office equipment (computer, fax, telephone, copier, scanner, among others) • Pool safety and rescue equipment

Giants Ridge, managed by Guest Services, Inc., is looking for an upbeat and engaging person to join our team as a Pool & Sauna Haus Activities Lead.  This role is perfect for someone who enjoys working with people of all ages, leading group activities, and creating a positive, welcoming environment. 

We are looking for someone who naturally connects with others, brings great energy to a room (or pool deck!), and has experience leading fitness classes or recreational programs like yoga, aerobics, or group activities.  If you’re passionate about wellness, recreation, and helping guests have a great time – you’ll fit right in!

What We’re Looking For: • Experience leading group activities, fitness classes, or recreational programs. • Background in Yoga, Aerobics or group fitness instructions. • CPR/First Aid/AED certification (or willingness to obtain) • Strong communication skills and a positive, team-oriented attitude. • Ability to stay calm, flexible and solution focused.

Why Work at Giants Ridge? • Mountain Perks – Enjoy free employee passes and discounts for your family so you  can hit the slopes and trails all season long! • Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge.  • Work with Friends – Join a fun, supportive team where every day feels like an adventure. • Flexible Scheduling – We offer flexible schedules to fit your lifestyle, but some evening, weekend and holiday shifts are required to keep up with the excitement at Giants Ridge. • And More! – Additional perks and surprises that make Giants Ridge a great place to work!

Giants Ridge is the #1-rated family vacation destination in Minnesota.  Located just north of Duluth in the heart of Minnesota’s Superior National Forest, Giants Ridge is a four-season family-oriented resort offering fun and adventure for every level of outdoor en

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