Phlebotomist 2

About this role

Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization: Phlebotomy Job Summary: Performs Phlebotomy with minimal guidance. Responsible for accessioning specimens or patient tissue materials for testing including packaging specimens or tissue materials to be sent out to referring laboratory. Works closely with all laboratory staff, medical staff, and external customers. Performs customer service functions including telephone etiquette and basic troubleshooting and problem resolution. . Key Responsibilities: • Performs patient check-in procedure and updates patient information as necessary in registration system.

• When applicable, places generic manual orders and sends to Specimen Receiving or to the Patient Service Specialist for accessioning.

• Instructs patients on proper collection of urine, stool, sputum and saliva specimens, and provides appropriate collection supplies.

• Administers oral solutions for glucose tolerance testing according to established training and i dentifies the best method for retrieving blood samples and other specimens.

• Demonstrates Credo behaviors in all interactions including explaining blood draw procedures to patients, answering any questions about the process and assisting patients, co-workers and internal customers as appropriate

• Verifies patient identification with two identifiers both before and after venipuncture, labeling tubes immediately following the venipuncture in front of the patient.

• Maintains specimen integrity by using aseptic technique, following department procedures and o btains blood specimens by performing venipunctures and capillary sticks according to age specific guidelines.

• Processes specimens to prepare them for laboratory testing, to include centrifuging and aliquoting of blood samples. Packages and stores specimens appropriately for transport using guidance from lab test directories.

• Takes responsibility for safety checks, supply management and assists with training. preceptor to students and new hires.

• Performs other duties as assigned.

Technical Capabilities: • Phlebotomy (Intermediate): Demonstrates mastery of phlebotomy in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering products and services using phlebotomy without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.

• Specimen Collection (Intermediate): Demonstrates mastery of specimen collection in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering specimen collection services without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.

• Quality Assurance (Novice): Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating and monitoring standards for quality and excellence. Demonstrates the ability to actually work on and improve a current business process, product or service.

• Equipment Maintenance (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate the ability to maintain equipment, products, or systems in practical applications of moderate difficulty. Assures that parts inventory is sufficient.

• Patient Assessment (Intermediate): Demonstrates mastery of patient assessments in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering results without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others while on the job.

• Customer Service (Novice): Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings.

These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South.

Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of o

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