Pharmacy Technician IV - Specialty Infusion

About this role

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Closing Date: 08/20/2026 Type of Position: Clinical Staff - Medical Ancillary Support Job Type: Regular Work Shift:

Day Shift (United States of America) Sponsorship Available:

No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.   UAMS offers amazing benefits and perks ( available for benefits eligible positions only ): • Health: Medical, Dental and Vision plans available for qualifying staff and family • Holiday, Vacation and Sick Leave • Education discount for staff and dependents (undergraduate only) • Retirement: Up to 10% matched contribution from UAMS • Basic Life Insurance up to $50,000 • Career Training and Educational Opportunities • Merchant Discounts • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the   Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.   For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu .

Department: ICE | PTSL Specialty Infusion Department's Website:

Summary of Job Duties: The Pharmacy Technician IV will work under the supervision of the pharmacist to provide excellent customer service to patients receiving specialty infusion medications. This technician will be responsible for the overall management of specialty infusion medications as related to coordinating with financial assistance teams, prior authorization teams, and scheduling teams. This technician will complete regular outreach calls to remind patients of upcoming specialty infusion appointments and check on the overall wellbeing of the assigned patients. The Pharmacy Technician IV will also be responsible for managing prior authorizations and financial assistance for assigned specialty infusion patients if they are not being completed by other UAMS hospital personnel, as well as, serve as a role model and assist in the training of staff. All clinical issues will be referred to the pharmacist. Qualifications: Minimum Qualifications: • HS/GED plus 4 years of Pharmacy Tech Experience or Bachelor's Degree in Pharmaceutical Sciences;

• 1 year to obtain ASHP/ACPE accredited technician training or certificate program;

• National Technician Certification (PTCB);

• Arkansas Pharmacy Technician Licensure.

• Competent in all areas and technician roles. 

Preferred Qualifications: • 1 year to obtain ASHP/ ACPE accredited technician training, or certificate program (such as PTCB Certified Compounded Sterile Preparation Technician, ASHP Sterile Compounding Certificate, etc.)

• Master’s Degree 

• 2+ years of UAMS pharmacy experience 

• Computer skills (i.e. Microsoft Office and EMR experience) 

Additional Information: Responsibilities: • Possesses advanced knowledge of the adjudication process and mitigates billing problems as they arise for specialty claims.

• For each infusion follows the patient through the revenue integrity cycle to ensure billing is completed and issues are resolved when needed.

• Ensures patients have active insurance prior to each infusion and ensures prescription processing in a timely manner with a focus on patient safety and clean claims.

• Assists others with adjudications issues and can teach the adjudication process. Assists others once work is completed every day.

• Ensures that prescriptions are accurately filled, and all necessary information is in the work basketincluding payment.

• Works to enhance the workflow.

• Is responsible for improving documentation to enhance patient safety and outcomes.

• Models professional communication with patients, providers, payers and PBMs.

• Works in any infusion disease state as needed. Reports all gaps to the Director of Pharmacy.

• Monitors prior authorizations for timely submission and processing for both pharmacy and medical benefits.

• Coordinates and follows up on prior authorization submissions, financial assistance submission, and patient scheduling if being handled by other UAMS perso

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