Per Diem - RN Clinical Liaison

About this role

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role: The Admission RN assesses patients in their place of residency or in hospitals and initiates care into the services of Chapters Health System. Ensures a seamless transition to Care Navigation and serves as an ambassador of the Organization.

Qualifications: • Current license as RN in the state where the employee will be working • Active BLS for healthcare professionals from the American Heart Association or Red Cross. • Minimum of one (1) year of RN experience; hospice or hospital experience preferred. • Strong clinical assessment skills with preferred background in emergency department or ICU • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred • Ability to present services in a professional and articulate manner • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet schedule • Ability to work in a team environment and intervene appropriately • Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation •            Strong goal/outcome orientation with exceptional time management skills •            Excellent customer service focus

Competencies: • Satisfactorily complete competency requirements for this position

Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities: • Completes clinical admissions for all Company services including, but not limited to:

○        Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner                                                                                                      ○     Identifies admission objections, concerns or other entry barriers and provides responses                                                                                                      ○                                              Educates patient/family on admission requirements and addresses immediate needs ○ Completes informed consents and initial assessment according to regulations and Company policy ○ Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs ○        Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort                                                                                                      ○            Obtains Physician orders                                                                                                      ○                                         Completes documentation per Company policy • Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public. • Communicates frequently with Care Navigation staff to ensure timely follow-up.  When assignment is complete, informs the Care Navigation team and prepares for next assignment. • Provides all necessary clinical communication timely using SBAR. • Discusses any potential needs with after-hours staff. • Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations. • Obtains medical record information for the referral. • Develops strong relationships with case managers, physicians, etc. at facilities. • Works with Professional Relations Representatives (PRRs) to provide education on all available services. • Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge. • Performs other duties as assigned.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required:  see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to:  stand;

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