People Operations Coordinator

About this role

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

- Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

- Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round https://www.eliseai.com/blog/eliseai-raises-250m-series-e led by Andreessen Horowitz to accelerate this mission.

About the role

We're seeking a People Operations Coordinator with a strong focus on onboarding and new hire experience. At the core of this role is the ability to run a high-volume, end-to-end onboarding process, ensuring every new hire feels prepared, welcomed, and set up for success from day one. This role also supports the broader day-to-day operations of our People function in a high-growth environment, with a strong emphasis on leveraging automation, AI tools, and workflow platforms to build efficient, scalable people operations. It's a great fit for someone who is operationally minded, energized by process improvement, and excited to help shape what modern people ops looks like.

Key Responsibilities

Onboarding and new hire experience

- Coordinate end-to-end onboarding for new hires, including pre-employment background checks, new hire paperwork, I-9 verification, travel arrangements, and any other pre-boarding coordination

- Serve as the primary point of contact for new hires throughout their onboarding journey, managing start date tracking and ensuring a smooth transition into the company

- Prepare and distribute onboarding materials including employee handbooks and policy documents

- Own the updating and management of new hire training materials and live sessions, both in the LMS and in person, in coordination with cross-functional teams

- Collaborate with IT to ensure new hires have system access set up, and conduct laptop setup sessions with new employees

- Continuously look for ways to automate and improve the onboarding experience and streamline processes for scale

Operations, automation, and scaling people processes

- Own the operational infrastructure that keeps our people processes running smoothly and efficiently. Identify manual, repetitive workflows across the people function and lead efforts to automate them through AI tools, workflow platforms, and smarter use of our existing systems

- Build and maintain the trackers, dashboards, and reporting tools that keep the team organized and data-informed

- Document processes clearly as you build them, creating a foundation that scales with the company

HR systems and administration

- Manage transactions in our HRIS, including adding new hire profiles, processing status changes, and handling off boarding

- Maintain accurate employee and company records, including personnel files and org charts

- Draft employment verification letters, offer letters, and other employment-related correspondence

- Ensure accuracy and compliance with company policies and legal requirements, including wage rate notices, labor law postings, and required training such as harassment prevention

- Support immigration processes and documentation for candidates and existing employees

- Assist with auditing HR data and identifying opportunities to improve data integrity and process efficiency

- Support compensation and benefits administration, including helping employees navigate enrollment, changes, and general questions

Employee relations and manager support

- Serve as a reliable first point of contact for employee questions related to HR policies, benefits, and general people operations

- Support managers with people-related processes including performance review cycles, promotion documentation, and role changes

- Help coordinate and track performance management cycles, ensuring timelines are communicated and followed across the organization

- Assist with sensitive employee situations with professionalism and a high degree of discretion

Employee experience and culture

- Manage company swag inventory and coordinate distribution for new hires, birthdays, work anniversaries, and other employee engagement moments

- Coordinate employee recognition efforts including anniversary and birthday gift-giving programs

Cross-functional and project support

- Support HR-related projects spanning administration, compliance, employee experience, and organizational culture

- Partner with Finance, Legal, and other teams on cross-functional people initiatives such as headcount planning, policy updates, and compliance reporting

- Assist with building and documenting scalable HR processes as the company grows

- Take on stretch projects and ad-hoc assignments across the people function as business needs evolve

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.

We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

- 1 to 2 years of experience in HR Operations, Compensation and Benefits, or a related field

- Proven

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