People Experience Senior Manager

About this role

What you’ll be part of

Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

About the role:

We’re looking for an exceptional People Experience Senior Manager to join our People Team and lead our Employee Experience and Facilities functions. This role is responsible for designing and scaling the programs, environments, and systems that enable Garner’s team to perform at the highest level. You will play a critical role in shaping a hybrid work experience that attracts top talent, accelerates onboarding, strengthens culture, and enables employees to do the best work of their careers. This is a highly cross-functional, high-impact role reporting to the Head of People, with two direct reports.

Where you will work:

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

What you will do:

• Onboarding: Design and continuously improve a best-in-class onboarding experience that enables new hires to contribute meaningfully from Day 1.

• Recognition & Milestones: Build and scale programs that make our employees feel valued and motivated to continue pushing boundaries, and celebrate key moments across the employee journey.

• Engagement & Social Infrastructure: Architect high-quality offsites, events, and social programs that strengthen relationships and foster collaboration.

• Hybrid Work Experience: Define and operationalize ways of working that maximize efficiency and inclusion across in-person and remote teams.

• Culture & Organizational Development: Partner with the Head of People to identify organizational gaps and design targeted programs that reinforce a high-performance, feedback-driven culture.

• Workplace Operations: Oversee office operations and manage the Office Manager to ensure a seamless, safe, and fulfilling in-office experience.

• Vendor & Budget Management : Own vendor selection, relationships, and budgets across Facilities and Employee Experience to ensure scalable, high-impact operations.

• Real Estate Planning: Partner with Finance and IT to proactively plan and execute on office expansion needs as headcount scales rapidly.

The ideal candidate has:

• Experience across both startups and mature companies, including at least 2 years leading an Employee Experience function and at least 1 year leading a Facilities function

• Ability to simultaneously manage a wide variety of both strategic and operational workstreams

• Propensity to think in terms of systems, always seeing the full picture and designing for scale

• Strong analytical and technical abilities, including proficiency in Google Sheets and Claude Code (or similar)

• Proven ability to build and lead a high-impact team, setting a high bar for execution and investing in the growth of their people

• Deep belief that employee experience should directly enable business performance

• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Compensation Transparency:

The target base compensation range for this position is $200,000-$225,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.

Fraud and Security Notice:

Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com .

Equal Employment Opportunity:

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

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