Patient Service Specialist II

About this role

Job Description​ Saint Luke’s Heart Transplant clinic in Kansas City is seeking a Patient Service Specialist to join our team. You will work to ensure patient confidentiality in all instances, while maintaining a pleasant and professional appearance and conduct.  

Shift Details:  Monday - Friday 7:30-4pm

Responsibilities:  

• Performs a variety of functions in the medical office involving general duties including but not limited to answering the telephone communicating messages through email or Epic  

• G reeting registering and scheduling patient appointments   

• C ollecting patient copayments making appointment reminder c alls verifying insurance and other patient data is accurate scanning and or uploading patient information to patients electronic chart  

• Able to provide backup for other positions and functions in the medical office including medical records scheduling insurance verification patient referrals etc. and the ability to float between multiple locations as assigned. Will work to ensure patient confidentiality in all instances while m aintaining a pleasant and professional appearance and conduct.  

Why Saint Luke’s?  

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:  

• Medical health plans  

• Tuition reimbursement  

• Paid time off  

• Retirement contributions  

• Childcare center  

• Employee Assistance Program  

Job Requirements Applicable Experience: 1 year

Job Details Full Time

Day (United States of America)

The best place to get care. The best place to give care . Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

J oin the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

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