Patient Service Coordinator

About this role

The responsibilities of this job include, but are not limited to, the following: • Supervising all Front Office employees; • Registering and discharging patients accurately; • Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames; • Collecting patient payments accurately; • Answering incoming calls in a warm and friendly manner; • Submitting monthly staffing schedule for all Front Office employees; • Reviewing all Front Office reports; • Implementing established procedures and policies; • Assisting with training new Front Office employees; • Ensuring daily deposits are completed correctly; • Evaluating and completing employee performance evaluations as directed; • Organizing and conducting Front Office staff meetings; • Providing positive, warm and friendly customer service in all interactions; • Fostering teamwork and a positive, professional atmosphere; • Completing other duties as directed.

Minimum education and professional requirements include, but are not limited to, the following: • Employee must be at least 18 years of age; • High school graduate or equivalent; • Keyboarding experience required; • Excellent verbal and written communication skills; • One year of clerical experience preferred; • One year of supervisory experience preferred

Salary Range: $26.00 - $31.00, depending on experience.

Benefits and Other Compensation: • Health, Dental and Vision insurance for employees and dependents • Disability, Life and Long Term care insurance • Employee Assistance Program, Flexible Spending accounts, 40 1(k) Retirement Plan (with employer match) • Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank • Overtime Pay, Holiday Pay, Double time compensation for all holidays worked • Discounted medical treatment at any Patient First location for employees and immediate family • Bonuses include:      - Recruitment bonus      - Patient Care Performance bonus  (center employees only)      - Weekend bonus (center employees only)

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