Patient Care Coordinator

About this role

Patient Care Coordinator   Hourly Rate is $16.00/hr.    

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

We offer a comprehensive benefits package, which includes:  • Paid Time Off (PTO)  • Paid Holidays  • Employee Assistance Program (EAP) – Providing support for personal and work-related challenges  • Employee Engagement through Nectar – Recognition and rewards program  • 401(k) (Non-Matching) Retirement Plan

Responsibilities   * Administrative Support : Perform a range of office tasks efficiently  *  Patient Assistance : Support the Hearing Care Professional in guiding patients and serving as their primary liaison.  *  Appointment Management : Optimize scheduling to maximize test opportunities and track patient engagement.  *  Marketing & Sales : Assist with local marketing efforts, cultivating new community relationships and referrals.  *  Communication : Handle incoming calls and follow up with patients professionally.  *  Documentation & Compliance : Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.  * Financial Processing : Manage payments, reconcile cash balances, and oversee inventory.  * Office Environment : Maintain a clean, welcoming workspace. 

Qualifications   High School diploma or equivalent  Preferred: 2 years' experience in office administration, sales, or customer service  Proficiency in MS Office  Flexible to work varying hours 

Competency   Customer Service Orientation  Team Player  Self-motivated, organized and decisive 

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.

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