Patient Access Supervisor

About this role

Patient Access Supervisor (Onsite – Nashville, TN )  

Location:   Ascension St. Thomas Midtown Hospital   Hours: Monday - Friday 11:30 am - 7pm

Company:   R1 RCM  

Lead the Front Door of Healthcare  

At R1, we’re transforming patient experience and helping healthcare organizations operate   more efficiently through advanced technology, analytics, and automation.  

As a   Patient Access Supervisor , you’ll lead a high-impact team responsible for one of the most critical parts of the patient’s journey—registration and access. This is a key leadership role where you’ll influence operations, drive process improvements, and ensure an exceptional patient experience from the very first interaction.  

What You’ll   Do  

This role blends   team leadership, operational oversight, and strategy   to improve both patient experience and revenue cycle performance.  

Leadership & Team Management  

• Lead and develop a team of:   • Patient Access Supervisors  

• Administrative Coordinators  

• Patient Access Associates  

• Provide coaching, performance feedback, and development support  

• Foster a culture of accountability, service, and continuous improvement  

Operations & Process Management  

• Oversee daily Patient Access operations across registration and admissions  

• Ensure efficient patient flow, accurate data collection, and proper bed   utilization  

• Evaluate workflows and identify   opportunities to improve performance  

Quality, Compliance & Accuracy  

• Ensure adherence to federal, state, and hospital regulations  

• Oversee billing audit processes and accuracy of patient data  

• Maintain compliance with organizational and regulatory standards  

Strategy & Continuous Improvement  

• Partner with senior leadership and cross-functional teams  

• Drive process improvements across the health system  

• Implement best practices to enhance service quality and operational efficiency  

Budget & Organizational Support  

• Manage and monitor   departmental budgets  

• Support HR-related activities including staffing and performance management  

• Represent Patient Access in leadership meetings and cross-functional initiatives  

What You Bring  

• High School Diploma  

• Experience working with patients in a   hospital or healthcare setting  

• Strong leadership skills with the ability to motivate and guide teams  

Preferred  

• 3+ years of leadership experience   in healthcare  

• Strong understanding of   Patient Access / Revenue Cycle operations  

• Experience leading process improvement initiatives  

Why This Role Stands Out  

• ✅ Lead a   multi-level team   with real operational impact  

• ✅ Be a key driver of both   patient experience and financial performance  

• ✅ Partner directly with   hospital leadership and system-wide teams  

• ✅ Join a company at the forefront of   healthcare transformation  

Why R1?  

At R1, we combine the expertise   of a global workforce with advanced technology—including AI, analytics, and automation—to make healthcare work better for all.  

You’ll   be part of a team that values:  

• Innovation  

• Collaboration  

• Continuous improvement  

• Real impact on patients and health systems  

For this US-based position, the base pay range is $46,738.00 - $66,107.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

Visit us on Facebook

Similar jobs

• Patient Access Supervisor — Huron · Chicago - 550 Van Buren | Maine | New Hampshire
• Patient Access Supervisor — Noctrixhealth · Remote
• Patient Access Supervisor — Mainegeneral · Augusta, ME
• Patient Access Supervisor — Ensemble Health Partners · Amarillo, TX
• Patient Access Supervisor — Ensemble Health Partners · Philadelphia, PA | Tower - St. Christopher's Hospital for Children
• Patient Access Supervisor — Ensemble Health Partners · Terre Haute, IN | Union - Union Hospital
• Patient Access Supervisor — Ensemble Health Partners · Suffolk, VA | Bon Secours - Harbour View Medical Center
• Patient Access Supervisor — Ensemble Health Partners · Toledo, OH | Mercy - St Anne Hospital