Partner Operations Analyst, Food Access

About this role

About the Team

The Global Sustainability and Community Impact Team is a dynamic group working to help communities, merchant partners, and Dashers thrive. From broadening food access, to supporting small businesses through innovative partnerships and programs, to promoting environmental sustainability through the power of the DoorDash platform, we are at the cutting edge of public policy and community issues. Through our flagship Food Access initiative, Project DASH, social impact organizations have completed over 8 million deliveries of an estimated 135 million meals to people in need across the US and Canada.

About the Role

You will play an integral role in supporting Project DASH. Your operational excellence will be a primary reason that partners choose our platform to serve their communities to deliver tens of millions of meals every year.

You will be the operational backbone of our team, mastering our internal tools to ensure that partners are set up to succeed on our platform. You will ensure that our team addresses any issues our partners experience promptly and with empathy. You will manage relationships with many of our Project DASH partners, and you will train and onboard new partners. You will focus on supporting our US partners, though your portfolio will expand to include international partners. Additionally, a significant part of this role is managing our Partner Support Specialist, who you will work with closely to ensure stellar partner support.

You will report into our Global Sustainability and Community Impact Team within the Public Policy organization.

You’re excited about this opportunity because you will…

• Gain hands-on, detailed fluency with our logistics platform to unlock its full value for our community partners

• Demonstrate customer obsession by ensuring partners consistently receive timely and helpful responses to their inquiries

• Deeply understand and anticipate partner needs, building relationships grounded in trust

• Onboard and train new partners, ensuring that they feel supported

• Work both independently and collaboratively, including with cross-functional teams

• Conduct data-driven analysis of complex partner issues and escalate to cross-functional partners as needed

We’re excited about you because…

• You have 2+ years of experience in operations, partner management, program management, consulting, strategy, or related experience

• You have a Bachelor’s Degree

• You are passionate about our mission to broaden food access; comfortable in (though not required to have direct experience in) the nonprofit sector

• You build trust with partners, cross functional partners, and external stakeholders through clear, empathetic communication

• You are a structured problem-solver who can use SQL to analyze data and drive decisions

• You thrive in fast-paced environments, prioritizing well across competing demands

• You are detail-oriented and an eager learner, using your knowledge to improve processes

We expect this position to be filled by 9/23/2026. Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here .

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado. $74,800 — $110,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, expe

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