Partner Manager, Technology Alliances

About this role

Role Purpose

The Partner Manager, Technology Alliances is responsible for building and growing Diligent's technology ecosystem by identifying, developing, and managing strategic technology partnerships that enhance our platform, accelerate product innovation, and create differentiated customer solutions.

This role serves as the primary bridge between Product, Engineering, and the Partner organization, ensuring technology partnerships align with Diligent's long-term product strategy while delivering measurable commercial outcomes through integrations, joint solutions, and go-to-market initiatives.

Key Responsibilities

Technology Ecosystem Strategy

• Develop and execute Diligent's technology partnership strategy aligned to corporate and product priorities.

• Continuously assess the technology landscape to identify emerging partners, market trends, and ecosystem opportunities.

• Evaluate build, buy, or partner opportunities in collaboration with Product and Engineering.

• Identify strategic partnerships that expand platform capabilities and improve customer outcomes.

Product & Innovation

• Partner closely with Product Management to influence product strategy through external technology partnerships.

• Identify technologies that accelerate innovation or address product capability gaps.

• Coordinate roadmap discussions between Product, Engineering, and strategic partners..

• Champion partner requirements internally while balancing business priorities.

Technology Partner Management

• Own executive relationships with strategic ISVs, data providers, platform providers, integration partners, and complementary technology vendors.

• Develop joint business plans and executive engagement strategies.

• Lead quarterly business reviews and strategic planning sessions.

• Negotiate partnership objectives and coordinate cross-functional execution.

Integration Strategy & Execution

• Prioritize integration opportunities based on customer demand and business value.

• Drive successful onboarding and launch of new integrations.

• Coordinate Product, Engineering, Partner Success, and partner technical teams throughout implementation.

• Ensure integrations are scalable, secure, well documented, and successfully adopted.

Joint Go-to-Market

• Develop joint value propositions and solution offerings.

• Execute co-marketing campaigns, webinars, events, and product launches.

• Enable Sales and Partner teams with positioning, messaging, and solution plays.

• Support strategic customer opportunities involving technology partners.

• Collaborate on marketplace initiatives and joint selling where applicable.

Partner Performance & Governance

• Define and manage KPIs for each technology partnership, including:

• Integration adoption

• Customer utilization

• Partner-influenced pipeline

• Revenue influenced

• Joint solution launches

• Product adoption

• Marketplace performance

• Maintain partner program compliance, certifications, and technical requirements.

• Provide executive reporting on ecosystem health and partnership performance.

Qualifications

Required Experience

• 7+ years in Technology Alliances, Strategic Partnerships, Product Partnerships, or Business Development within enterprise SaaS.

• Demonstrated success managing technology ecosystems and strategic ISV relationships.

• Experience collaborating with Product Management and Engineering teams.

• Strong understanding of APIs, SaaS integrations, cloud technologies, and enterprise software architecture.

• Ability to influence executive stakeholders both internally and externally.

Core Competencies

• Technology Ecosystem Development

• Product Strategy Collaboration

• Strategic Partnership Development

• Executive Relationship Management

• Cross-Functional Leadership

• Commercial Acumen

• Technology & Integration Strategy

• Negotiation & Influence

• Program Management

• Customer-Centric Innovation

Success Measures

• Growth of the technology partner ecosystem

• Strategic partnerships launched

• New integrations delivered

• Integration adoption by customers

• Product roadmap acceleration through partnerships

• Partner-influenced pipeline and revenue

• Joint solution adoption

• Executive partner satisfaction

• Ecosystem health and partner engagement

U.S pay range $142,800 — $154,000 USD

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients

• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few

• We have teams all over the world . We may be headquartered in

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