Parking Services Specialist

About this role

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Closing Date: 08/26/2026 Type of Position: Customer Service Workstudy Position:

No Job Type: Regular

Work Shift:

Sponsorship Available:

No Institution Name: University of Arkansas, Fayetteville Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department: Collections Department's Website:

https://parking.uark.edu Summary of Job Duties: The Parking Services Specialist serves as the primary point of contact for customers seeking assistance with parking services. The position responds to inquiries, resolves parking issues, processes permits, payments, and appeals, and provides accurate information regarding university parking policies. The incumbent must exercise sound judgment, professionalism, and effective conflict resolution skills while interacting with customers in high-stress or emotionally charged situations. The position also maintains customer records, processes financial transactions, and supports daily Parking Services operations to ensure accurate and efficient service delivery.

This position is governed by state and federal laws and agency/institution policy.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Qualifications: Minimum Qualifications: • High School Diploma or equivalent • At least one (1) year of customer service experience

Preferred Qualifications: • At least three (3) years of collection experience • At least two (2) years of cashier experience • Proficiency in Spanish and English

Knowledge, Skills & Abilities: • Ability to exercise sound judgment, professionalism, and effective conflict resolution skills while interacting with customers in high-stress or emotionally charged situations • Proficiency with computers and standard office software • Knowledge of or ability to learn parking regulations and systems • Knowledge of basic mathematics • Strong communication and problem-solving skills • Ability to maintain professionalism in difficult and stressful interactions • Ability to research files, verify information, and complete forms and applications • Ability to compile data, prepare reports, and maintain files

Additional Information:

Salary Information:

39930-43923 Required Documents to Apply:

Cover Letter/Letter of Application, License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume Optional Documents:

Proof of Veteran Status Recruitment Contact Information:

Troy Vela, Strategic Talent Acquisition Specialist, tvela1@uark.edu All application materials must be uploaded to the University of Arkansas System Career Site  https://uasys.wd5.myworkdayjobs.com/UASYS   Please do not send to listed recruitment contact.

Special Instructions to Applicants: please provide a copy of your valid driver's license Pre-employment Screening Requirements: Criminal Background Check, Financial Credit Check, Motor Vehicle Reports Check, Sex Offender Registry The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check a

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