Park Area Ambassador (Resort Services)

About this role

At Discovery Cove Orlando, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do: • Maintain cleanliness of restroom/park areas • Operate and maintain blow packs, pressure washers, vacuums, fire hoses, etc. • Stock restroom supplies • Maintain/organize storage closet • Notify leadership of any supplies needed • Report any concerns or repair needs in restroom facilities • Sweep debris from pathways while scanning landscape for trash • Maintain hand washing stations • Change trash bags • Ensure safe and efficient line speed and crowd flow through stadiums • Interact with guests and answer guest questions • Complete opening and closing procedures • Direct guests to attractions • Assist with park emergencies, including inclement weather • Perform other duties as assigned

What it takes to succeed: • Must be at least 18 years old • Strong team player • Commitment to exceptional guest service • Strong communication, interpersonal and multi-tasking skills • Ability to pass all necessary training • Ability to remain calm, troubleshoot and make quick decisions in stressful situations • Ability to thrive in a fast-paced environment • Ability to stand and walk for entire shift • Ability to climb on ladders, stadium steps, and uneven surfaces • Ability to lift up to 50 lbs. and push/pull up to 300 lbs. on a cart with assistance • Ability to train on and properly use protective gear • Comfortable working around water and animals • Must be able to work indoors/outdoors in all weather conditions • Scheduling flexibility • Valid state driver’s license preferred • Bilingual skills highly desirable

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: • FREE park admission • Discounts on park admission tickets and passes for family and friends • Park discounts on food, merchandise, etc. • Scholarship opportunities • Exclusive employee events and giveaways  

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

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