Paralegal

About this role

The September 11th Victim Compensation Fund ("VCF") was created to provide compensation for any individual (or a personal representative of a deceased individual) who suffered physical harm or was killed as a result of the terrorist-related aircraft crashes of September 11, 2001 or the debris removal efforts that took place in the immediate aftermath of those crashes. The original VCF operated from 2001-2004.  On January 2, 2011, President Obama signed into law the James Zadroga 9/11 Health and Compensation Act of 2010 (Zadroga Act) that reactivated the September 11th Victim Compensation Fund in October 2011. On December 18, 2015, President Obama signed into law a bill reauthorizing the Act and extending the Fund for five years. On July 29, 2019, President Trump signed into law H.R. 1327, The Never Forget the Heroes: James Zadroga, Ray Pfeifer, and Luis Alvarez Permanent Authorization of the September 11th Victim Compensation Fund. More information about the VCF can be found at https://www.vcf.gov/ .

The VCF is embarking on an exciting initiative to support its claim review process. The Claim Review Support Team will work with VCF and claim review leadership to support all aspects of the claim review process, with particular emphasis on claim and data management, claim assessment, knowledge management and training coordination.

Working closely with respective claim review team leads, supervisors, and under the supervision of the Claims Manager, the Claim Review Assessor will perform pre-screen, document processing and special projects for the claim review teams while complying with established VCF Standard Operating Procedures.

Duties and Responsibilities The Claim Review Assessor’s responsibilities include: • Pre-screen:  Responsible for “pre-screening” claims at the eligibility stage for all minimally required documentation and information prior to substantive review by the claim review team.  This includes placing claims on NIOSH and Third-Party feeds, identifying missing documentation and information, and procedurally denying claims. • Document Processing: Responsible for processing Change of Attorney and Third-Party Verification letters received through the respective inboxes, as well as the Intake team. This involves proper categorization and labeling of incoming emails, confirming sufficiency of each form, ensuring no PII data discrepancies during processing, proper identification of claims, and upload of documents with zero PII misfiles. • Reassessment: Responsible for reviewing end-state claims with newly uploaded files to integrate back into the claims review processes. This includes determining if the submitted documents warrant reactivation of claims and if warranted, routing claims to the appropriate claims review process. • Special Projects: Works on special projects as assigned, which include reviewing documents for completeness/sufficiency. 

Competencies • Understands tasks, task objectives and the context of those tasks in the claim review lifecycle. • Has a collaborative nature and is comfortable coordinating across teams and with various managers, supervisors, and team members. • Comfortable working in an environment with high volume inputs, outputs, and deadlines. • Passionate about attention to detail, deadlines and work quality. • Highly organized, able to multi-task, prioritizes tasks and consistently and accurately performs detailed work under pressure without compromising quality. • Proactively identifies issues that impact claim review coordination and proposes alternate solutions to address issues. • Has excellent typing/keyboarding skills and written and oral communication capabilities.

Qualifications • Must be a US Citizen and be able to obtain and maintain a Security Clearance. • Requires paralegal certificate, or currently attending an ABA-accredited law school, having completed at least one year of study.  One year of legal training or legal experience or at least two years of college education may be substituted for the paralegal certificate.  Additionally, at least one year of litigation paralegal experience or project experience (as related to the task order) is required.  • Automated litigation support experience valued. Must have sufficient experience with legal research tools such as LEXIS and Westlaw to perform basic legal research.  • Requires excellent written and oral communication skills, thorough knowledge and hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems.   • Ability to consistently deliver highest quality work under extreme pressure will be very important. • Proficient with MS Excel ( intermediate user or higher ), MS Access and other Microsoft Office suite products. • Strong research and auditing skills.

• Experience in claim management or processing environments. • Experience in government programs or litigation support preferred. • Must be able to obtain and maintain MRPT facility credentials/authorization. Note: US Citizenship is required for MRPT facility credentials/authorization at this work location.

Reporting Relationships • Reports to the Claims Manager

*Employees will earn H&W dollars per eligible hour (including vacation and holiday up to 40 hours/week). H&W monies are used to offset the employer’s cost of benefits the employee elects into and/or utilizes. Any remaining health and welfare monies after all applicable deductions would be cashed out to the employee on a 1 pay period lag.  

        Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimu

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