Outpatient Therapist Program Coordinator

About this role

Location: Avera Professional Plaza Worker Type: Regular Work Shift: Day Shift (United States of America) Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Responsibilities are to assist in coordinating, planning, implementing and facilitating programs, and counseling services and may include several of the following areas: individual, group and family counseling, crisis services/evaluation, tele-therapy services, and current and future groups/programs. All of these areas may involve providing assessments, facilitating treatment and crisis intervention of clientele affected by mental health or dual diagnoses issues. Providing community/education services will be a part of this position and some travel is occasionally required. Responsible to coordinate the functions of the outpatient clinic under direction of the leader. Works with outpatient staff to ensure client and company needs are met. May assist with various projects such as Service Excellence Initiatives, Satisfaction Surveys, and Performance Improvement Projects. This position will coordinate and manage all monthly staff in-service trainings within Avera and/or the community.

What you will do

• Coordinates daily operations and ensures resources are available for clinic efficiencies. Assists in coordinating, planning, implementing and developing programs for clients/patients who require programs/counseling.

• Provides program of behavioral health treatment for clients/patients and participates with physician/team planning for continued care in the specific treatment model respective to client/patient needs. May provide thorough evaluations/assessments and consultation services on an outpatient and inpatient basis and makes the appropriate recommendations specific to client/patient needs.

• Promotes the behavioral programs and services within the community/region. Markets behavioral health within the Avera system. Promotes the psychotherapeutic programs and services within community agency referrals. Coordinates, implements and markets crisis intervention, addiction programming, and educational services. Utilizes behavioral assessment tools effectively for mental health-related conditions and makes appropriate referral/treatment recommendations.

• Assists with staff/student on-the-job training/orientation. Monitors completion of mandatory in-services and all preparation activities for Joint Commission and other surveying organizations.

• Assesses the client’s behavioral health condition on an ongoing basis and effectively recognizes the significance of changes warranting a modification of the treatment plan and/or the appropriate referral-related recommendations.

• Communicates effectively with client, family, team members, physicians, inter- departmental staff and other agencies. Establishes and maintains therapeutic relationships with clients within individual and group counseling settings.

• Maintains accurate and concise records through appropriate and timely documentation of counseling services and any pertinent information involving client/patient care.

• Continues to develop standard care practices to integrate behavioral health and primary care services. Assists with the analysis and collection of data for Performance Improvement as appropriate/requested. Assist in formulation of policies for the clinic.

• Assists in identifying and creating new evidence based services, programs and treatments. Leads therapy groups and fills in as needed if coverage needs warrant.

• Participates in presenting to staff, community, clients mental health programs and interventions. Assess and handle patient/family concerns as well as problem-solving high-risk patient care issues.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• Master's • Qualified Mental Health Provider (QMHP) - Licensing Board active in the state of practice within 30 Days and • Licensed Professional Counselor (LPC) - Licensing Board Upon Hire or • Licensed Clinical Social Worker (LCSW) - Licensing Board Upon Hire

Preferred Education, License/Certification, or Work Experience:

• Licensed Addiction Counselor (LAC) - Board of Addiction and Prevention Professionals active in the state of practice or • Certified Addiction Counselor (CAC) - Licensing Board active in the state of practice • 3 years related experience and/or training • Clinical experience facilitating group therapy sessions and providing individuals counseling services • Experience working with clients having dual diagnoses issues (addictive disorders in conjunction with mental health conditions) • Clinical experience with couples and/or family therapy

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.

• Promote Avera’s values of compassion, hospitality, and stewardship.

• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.

• Maintain confidentiality.

• Work effectively in a team environment, coordinating work flow with

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